
Hotel Night Support Associate
7 days ago
Job Overview
We are seeking a highly skilled and professional Night Porter to join our team. As a Night Porter, you will play a vital role in ensuring the smooth operation of our hotel during overnight hours.
Key Responsibilities:
- Welcome guests warmly and assist them with their needs.
- Effectively manage luggage and vehicle valet services.
- Maintain high standards of cleanliness throughout the hotel entrance area.
- Provide expert knowledge on local dining, entertainment, and tourist attractions.
- Promote our loyalty program to enhance guest satisfaction.
You will be expected to work collaboratively as part of a dynamic team, upholding exceptional customer service standards at all times.
Requirements:
- A minimum of [X] months experience in a similar role is essential.
- Proficiency in Microsoft Excel and Opera Cloud systems.
- Demonstrated analytical skills with attention to detail.
- Able to maintain confidentiality and adhere to security protocols.
- An adaptable mindset with the ability to thrive in a fast-paced environment.
Benefits:
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The chance to work with a reputable hospitality brand.
About Us:
[Hotel Name] is committed to providing an exceptional guest experience through our dedication to quality and customer satisfaction.
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