Senior Customer Experience Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $75,000 - $80,000
Job Overview:

The Concession Manager plays a pivotal role in driving sales, profit, and productivity while delivering exceptional customer service experiences.

About the Role:

This senior leadership position is responsible for creating a positive work environment that fosters collaboration, growth, and development of a high-performing team.

Key Responsibilities:
  • Develop and maintain a customer-centric culture by delivering tailored services that exceed customer expectations
  • Strategically plan and implement initiatives to meet key performance indicators, ensuring business goals are met or exceeded
  • Provide guidance, support, and training to empower team members to excel in their roles and achieve outstanding results
  • Collaborate with other managers to drive operational excellence and achieve shared objectives
Requirements:
  • Proven passion for delivering exceptional customer service and building strong relationships
  • Successful experience in managing fast-paced retail or hospitality environments, with a proven track record of achieving sales targets and meeting customer needs
  • Ability to manage budgets, interpret financial reports, and optimize resource allocation
  • Strong leadership skills, with expertise in team management, performance evaluation, and staff development
  • Operational excellence, with a focus on stock control, visual merchandising, and maintaining a well-organized workspace

  • Senior Customer Experience Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeCompliance Full time $80,000 - $110,000

    Job Title: Senior Customer Experience Manager  We are seeking a seasoned professional to lead our customer experience team and drive excellence in delivering high-quality services to our valued members.Job Description:The Senior Customer Experience Manager will be responsible for leading and coaching a team of customer experience specialists to deliver...

  • Senior Customer Experience Manager

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $76,515 - $78,000

    Job Title: Senior Customer Service ManagerThe ideal candidate will have a minimum of 1+ years of experience in customer service management or team leadership roles, preferably within the automotive industry.Lead, mentor and motivate a team of customer service specialists, fostering high performance, continuous improvement and technical knowledge...

  • Senior Customer Experience Manager

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $110,000 - $140,000

    Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team. The ideal candidate will have a proven track record of delivering customer-centric solutions that drive business growth and improve customer satisfaction.The successful candidate will play a key part in shaping our customer strategy, designing new...

  • Experience Leader

    1 week ago

    Brisbane, Queensland, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Designing Exceptional User Experiences

    2 weeks ago

    Brisbane, Queensland, Australia beBeeUser Experience Full time $110,000 - $145,000

    Heads Up">At Askable, we're looking for a Senior UX Designer who thrives on solving real user problems through thoughtful, end-to-end design.">This role is not just about making things look good, but also about digging into research, uncovering what really matters, and designing experiences that are intuitive, efficient, and grounded in user needs.">Our...

  • Customer Experience Manager

    1 week ago

    Brisbane, Queensland, Australia beBeePersonalisation Full time $109,179 - $124,117

    Job DescriptionWe're seeking a skilled professional to lead our personalisation initiative, ensuring relevant communications across digital touchpoints.The ideal candidate will have experience in managing large-scale projects, with a passion for delivering customer-centric solutions.This role involves developing and implementing an integrated personalisation...

  • Senior Customer Experience Manager

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $78,000 - $78,515

    Customer Service LeaderWe are seeking an experienced leader to elevate our customer service operations.The ideal candidate will oversee the entire customer journey, ensuring every interaction reinforces excellence and expertise.This pivotal role requires a blend of people leadership, process improvement, and deep understanding of customer needs in a...

  • Senior Customer Experience Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeLoyalty Full time $150,000 - $180,000

    Transform Your Career as a Senior Consultant LoyaltyAbout the Role:Our organization thrives on customer obsession, prioritizing their needs and satisfaction above all else. This mindset fosters innovation, creating lasting relationships as we strive to become the most customer-centric entity in Australia and New Zealand.Main Responsibilities:Contribute to...

  • Senior Customer Experience Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $110,000

    About this Role Are you a seasoned Banking Professional passionate about delivering top-notch customer experiences and driving business growth?You have exciting opportunities to play a crucial role in enhancing our customers' banking experience as a Senior Mobile Banker.Your key responsibilities will include turning contact centre and self-generated leads...

  • Customer Experience Manager

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $80,000 - $120,000

    Customer Experience Manager - Brisbane CityThis is an exciting opportunity to inspire a high-performing team, drive sales results, and deliver an exceptional standard of customer experience in a premium retail environment.Support the Store Manager in overseeing daily operations of a flagship storeLead, motivate, and coach your team to consistently achieve...