Claims Management Professional

4 days ago


Geelong, Victoria, Australia State Government of Victoria, Australia Full time

We are seeking a Claims Management Professional to join our team at the State Government of Victoria, Australia. This role involves managing a diverse portfolio of workers' compensation claims, ensuring timely processing, and adhering to relevant policies and legislation.

About the Role

This position requires a highly skilled individual with extensive experience in workers' compensation and claims administration. The ideal candidate will have a strong understanding of workers' compensation governance, legislative requirements, and a customer-focused approach to managing claims effectively.

A key responsibility of this role is educating and supporting line managers to ensure accurate and timely information is provided. The successful candidate will be a motivated self-starter with strong analytical and problem-solving skills.

The following are the essential responsibilities of this role:

  • Liaise with line managers to accurately input data required for fortnightly pay authorities for WorkCover pays.
  • Maintain accurate workers' compensation claim records to ensure correct information is provided to payroll for calculation and processing.
  • Communicate with TZV's WorkCover insurer in a timely manner as required.
  • Educate and support line managers to ensure accurate and timely information is provided.
About You

The preferred candidate will have the following qualifications and attributes:

  • Sound understanding of WorkCover claims with demonstrated experience in workers' compensation pays.
  • Strong analytical and problem-solving skills, with a can-do attitude.
  • Strong interpersonal skills and the ability to work with a wide range of stakeholders.
  • Excellent attention to detail and numeracy skills.
  • Experience working in the emergency services or health industries would be advantageous.
Benefits

You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements, and employee benefits including:

  • Employee assistance program for employees and eligible family members.
  • Discounted health insurance, banking services, and gym membership.
  • 'Memberlink' discount card, accepted by thousands of retailers and service providers.
  • Free staff parking at all our sites.
  • Salary packaging options after an initial service period.


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