Product Business Analyst

4 weeks ago

Sydney, New South Wales, Australia OTR Full time

About the Role

We are seeking a Product Business Analyst to join our team at OTR, a revolutionary convenience brand that has grown from a South Australian icon to a national leader in convenience and fuel. As a Product Business Analyst, you will play a vital role in translating business needs into development tasks, ensuring the successful delivery of mobile app features that boost customer engagement and revenue.

Key Responsibilities

  • Manage and prioritize the product backlog by reviewing and prioritizing new tasks, communicating priorities with developers, leading backlog grooming sessions, and providing regular updates to stakeholders on backlog progress and upcoming priorities.
  • Lead and participate in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure blockers are resolved quickly, maintain alignment between sprint goals and project timelines, and drive continuous team improvement.
  • Investigate and troubleshoot app issues by responding to reported problems, collaborating with developers and QA, monitoring bug tracking systems, conducting root cause analyses, and providing metrics on issue resolution.
  • Capture and document business requirements by engaging with stakeholders, ensuring clarity and alignment with business goals, regularly updating documentation, and presenting it for stakeholder review and approval.

What We Offer

  • Be part of a dynamic team at a renowned South Australian company, known for their innovation and outside-the-box thinking.
  • Access to exclusive staff benefits via our OTR App.
  • Access to our free and confidential Employee Assistance Program (EAP).

Requirements

  • Minimum 2-3 years of experience in a BA, Product Analyst or similar roles, particularly within mobile apps or digital products.
  • Strong understanding and partial experience with agile frameworks
  • Proven abilities to capture, document and translate business requirements into technical solutions.
  • A proactive, can-do attitude with the ability to navigate through ambiguity and adapt to change.

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