Culture Experience Specialist

2 days ago

Brisbane, Queensland, Australia beBeeCULTURE Full time $91,677 - $118,219

Job Overview

We are on a mission to create memorable experiences for our guests, transforming flying from something good into something wonderful.

This mission begins with our people, so we encourage them to embody the Virgin Australia spirit - fun, laid back and authentic. When they feel free to be themselves, they are better able to take ownership of their responsibilities and go above and beyond to help our guests.

Our Vision

  • To provide exceptional customer service that exceeds expectations.
  • To foster a collaborative and inclusive work environment where everyone feels valued and empowered to make a difference.

We welcome applications from individuals with diverse backgrounds and experiences, including Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community and anyone else who wants to join our family.

About the Role

We are looking for an experienced Crew Culture Manager to lead culture where it matters most. You will work with award-winning Guest and Ramp Services teams, bringing our people strategy to life with energy, empathy and your unique flair.

Your Key Responsibilities

  • Lead the development and implementation of our crew culture strategy, ensuring it aligns with our business objectives.
  • Partner closely with stakeholders to foster a collaborative and positive work environment.
  • Mentor and develop team members, providing coaching and guidance to support their growth and success.

What We Offer

We offer a range of benefits, including:

  • Heavily discounted air travel for you and your loved ones, including $1000 worth of travel credits per year.
  • Flexible working arrangements, including work hours and work from home.
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide.
  • Hospitality, retail, technology, beauty services and wellness discounts.
  • Wellness support, including the Converge digital wellbeing platform.
  • A comprehensive Employee Assistance Program, offering confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial.
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you.

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