Sales Growth Specialist

2 weeks ago

Perth, Western Australia beBeeCustomerFocused Full time $100,000 - $130,000
Marketing and Sales Operations Role

This role is centered around driving business growth through strategic partnerships with dealers, focusing on dealer marketing and sales excellence, digital transformation, and e-commerce adoption.

  • Develop expertise in industry trends, digital applications, and the Caterpillar Dealer network.
  • Advise dealers on marketing, sales, and customer strategies, systems, and processes.
  • Coach dealers to enhance human performance capability by identifying performance gaps and solutions.
  • Collaborate with District Managers to drive strategic growth initiatives aligned with internal partners and dealers.
  • Support dealers in strategy development and services growth plan governance.
  • Align dealer strategies with Caterpillar's Enterprise Strategy.
  • Consult with dealers on improving customer experience, including training and technology-enabled solutions.
  • Develop customized solutions to meet customer needs and expectations.
Key Skills Required:
  • Customer Focus: Aligning business decisions with customer needs and satisfaction.
  • Decision Making and Critical Thinking: Analyzing situations and making informed decisions.
  • Effective Communications: Transferring ideas and information effectively.
  • Negotiating: Constructive negotiation with external vendors and clients.
  • Problem Solving: Recognizing and resolving organizational or process problems.
  • Relationship Management: Establishing and maintaining healthy working relationships.
  • Project Management: Planning, organizing, and controlling projects efficiently.
  • Value Selling: Providing overall product 'value' and differentiating support offerings.

The ideal candidate will possess a passion for marketing and driving customer loyalty, exhibit high intellectual curiosity, and demonstrate strong relationship-building skills.

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