Sales Growth Expert

7 days ago

Perth, Western Australia beBeeCustomerRetention Full time $80,000 - $120,000
Customer Retention Specialist

The Customer Retention Specialist plays a pivotal role in driving sales growth and maintaining accurate customer records. This position is instrumental in achieving sales targets, ensuring seamless communication, and identifying opportunities for expansion.

Key Responsibilities:

  • Retain existing customers and achieve LP Gas sales targets by focusing on volume, margin, and product group objectives.
  • Maintain accurate customer records and input data into the system to ensure efficient operations.
  • Submit monthly sales reports, tracking performance, market trends, and competitor activity to inform strategic decisions.
  • Identify load build opportunities within the geographic area and pass leads to relevant personnel for follow-up, ensuring timely action and effective execution.
  • Re-sign customer accounts as they fall due, prepare business approval models for all re-signs, and follow company procedures to maintain compliance.
  • Develop and maintain the customer information base via appropriate screens and develop trade alliances to ensure well-serviced customers.

Requirements:

  • Two to three years of field sales experience, with a strong understanding of sales strategies and tactics.
  • A clean and valid driver's license is required for regular travel between customer sites.
  • Strong customer focus and results-oriented mindset, with excellent negotiation and conflict management skills.
  • Excellent oral and written communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders.

Why Choose Us?

We offer diverse employment opportunities, training, career development, and recognition programs that enable our employees to reach beyond their job descriptions and make a meaningful impact. We are committed to equal opportunity employment, encouraging applications from diverse backgrounds.

As a valued member of our team, you will have access to rapid supply and reliable delivery, along with 24/7 online services for orders, payments, and account management. Opportunities for advancement within the global organization are available, providing a clear path for career growth and professional development.

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