
ERP Transformation Programme Lead
1 week ago
Implementing a strategic ERP transformation program for mission-critical operations in the Australian defence sector requires an experienced SAP Implementation Project Manager to lead business-side delivery of a complex SAP ERP rollout. The solution must be fit-for-purpose, strategically aligned, and fully embedded across operational teams.
This role is ideal for someone who thrives at the intersection of business process, stakeholder engagement, and vendor oversight-bringing clarity, independence, and momentum to a high-stakes implementation.
Key Responsibilities:Business Alignment & Solution Fit- Translate operational processes into clear, actionable requirements for the System Integrator (SI)
- Validate SAP configurations and customisations against business strategy and real-world workflows
- Ensure business needs remain central-avoiding purely technical or vendor-driven delivery
- Represent the organisation in program governance forums
- Maintain independent reporting to the 1LMXi team, separate from vendor narratives
- Monitor SI performance, delivery risks, and compliance with contractual obligations
- Act as the primary liaison between the SI and internal business stakeholders
- Drive local delivery milestones, integration points, and risk mitigation strategies
- Facilitate workshops, design reviews, and issue resolution across business units
- Ensure full scope delivery and successful handover to support teams
- Engage early with business leaders, process owners, and end-users to capture critical requirements
- Build readiness for change through clear communication, training coordination, and user adoption strategies
- Support knowledge transfer from SI to internal teams for long-term SAP sustainability
- Liaise with US-based product owners to secure key artefacts and enablers
- Coordinate business-side participation in system testing, UAT, and go-live readiness
- Validate that delivered functionality meets acceptance criteria and regulatory standards
- Collaborate with audit and quality teams to ensure documentation and deliverables meet expectations
- Identify and escalate risks, issues, and opportunities specific to local business processes
- Ensure compliance with internal governance and quality assurance protocols throughout the project lifecycle
- Lead the post-go-live HyperCare phase, ensuring operational stability and defect resolution
- Prioritise fixes based on business impact, not just technical urgency
- Maintain clear communication with end-users to reduce change fatigue and build confidence
- Capture lessons learned to inform future rollouts and support models
- Must be an Australian Citizen with Baseline or higher AGSVA security clearance (mandatory)
- Extensive experience managing SAP ERP implementations into complex enterprise-size organisations
- Strong understanding of business processes and how they map to SAP modules
- Exceptional communication, stakeholder engagement, and negotiation skills
- Proven ability to operate independently of vendors and drive business-first outcomes
- Experience working across multiple time zones and with international stakeholders
- Familiarity with project management methodologies (Agile, Waterfall) and tools (e.g., MS Project)
- Demonstrated capability in risk management, change facilitation, and benefit tracking
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