Candidate Experience Associate

1 month ago

Melbourne, Victoria, Australia Programmed Full time
Transforming Candidate Experience at Programmed

This is an exciting opportunity to be a critical part of the talent engine fueling a high-growth organization that is radically changing the biotech industry. A global company that is focused on ensuring every candidate that connects with the organization has a delightful experience. Purpose of that role is to make that happen and to steward candidate experience at every step of recruitment process.

Key Responsibilities:
  • Partner with Talent Acquisition Team and Hiring Leaders to provide a streamlined and efficient interview scheduling process.
  • Partner with team of Candidate Experience Associates to support candidates and Talent Acquisition teams primarily across the Asia Pacific region.
  • Operate within a dynamic, fast-paced environment where you'll create and communicate interview schedules, travel, and hotel details to candidates, interview teams, and third party executive search partners.
  • Go above and beyond to ensure every candidate has a delightful on-site or virtual interview experience. Every detail counts and your creativity will help show talent how different the company truly is.
  • Help define and reinforce a consistent interview scheduling process that results in a superior candidate and hiring manager experience. This includes pushing back, where needed, and educating others on SLA's (service level agreements).
  • Build extremely strong relationships across the business, including Executive Assistants, and be always in close communication regarding candidate interviews and scheduling.
  • Make recommendations on ways to improve candidate/hiring manager experience based on analysis of Candidate, Hiring Manager and Interview team survey and real time feedback - and share feedback that highlights exceptional experiences.
  • Proactively develop strong partnerships with HR Business Partner team and Talent Acquisition Operations Associate regarding new roles that may be launching.
  • Create and manage candidate expenses, ensuring talent are reimbursed by Finance in a timely manner.
  • Open to high level of growth and change within the organization - where priorities may not always be clear, and nimbleness is always required.
  • Be bold in creating new ideas to identify, engage, attract, and assess talent.
Requirements:
  • A minimum of 2 years of experience working in a fast-paced corporate HR environment in a support capacity
  • MS Word, Outlook, Excel and PowerPoint skills
  • An ability to be organized in how you think, communicate and conduct your work
  • Strong verbal and written communication skills - you are outgoing, communicative, and seek to build relationships on a daily basis
  • Ability to work effectively across locations and time zones, with and as a remote employee
  • Ability to handle multiple priorities, and adapt as needed when business priorities may change
  • Fluency in English is essential (written / spoken) and bilingual is desirable.
Qualifications:
  • Experience of Applicant Tracking systems such as Eightfold or Workday, and a strong "digital first" mindset
  • Ability to anticipate problems before they happen, seek ways to continuously improve our work, and have a relentless sense of urgency
  • A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

At Programmed, our passion is - and always has been - putting you first. We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability. We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply. So it's over to you. If you would like to join our team, please APPLY now. To learn more about working with Programmed, we encourage you to visit our website. Follow our LinkedIn page at for the latest updates and insights.

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