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Ageing Operations Team Lead

1 month ago


Sydney, New South Wales, Australia The Benevolent Society Full time
About The Benevolent Society

The Benevolent Society is a leading non-profit organisation that has been supporting vulnerable Australians for over 200 years. Our vision is to build a just society where everyone can live their best life.

Job Summary

We are seeking an experienced Team Leader to support the Manager of Ageing Operations in delivering exceptional consumer-directed care services to older adults. As a key member of our team, you will lead your team in fostering a client-centred service culture and inspire them to turn conversations into memorable experiences.

About the Role

This full-time position offers a competitive remuneration package, including salary packaging options up to $15,900 per annum, flexible work arrangements, and a generous leave policy. You will be part of a dynamic team that values collaboration, innovation, and continuous improvement.

Key Responsibilities
  • Lead a team of Case Managers in creating a flexible, client-centred service approach.
  • Support team members in understanding and aligning with our organisational vision, values, and direction in their daily practice.
  • Collaborate with the Manager to ensure operational effectiveness and identify opportunities for process improvements.
  • Provide clear leadership, professional supervision, and practice support to team members.
Requirements

To be successful in this role, you will require:

  • Tertiary qualification in Human Services, Social Work, Welfare, Nursing, or equivalent experience.
  • Experience leading a team in the Community Services Sector, specifically in Disability or Ageing.
  • Knowledge of consumer-directed and self-directed care models.
  • Proven leadership experience, including practice supervision and performance management.
  • Ability to identify and implement quality improvements in programs or services.
  • Collaborative approach with strong skills in influencing and engaging stakeholders.
Benefits

In addition to a competitive salary, you will enjoy:

  • Salary packaging options up to $15,900 per annum.
  • Flexible work arrangements, including hybrid home/office options.
  • A generous leave policy, including an additional day off each month as a full-time employee.
  • Recognition and reward programs.
  • Access to long service leave after 5 years.
  • A fitness passport and Employee Assistance Program.
  • Professional development opportunities tailored to your career goals.
Salary:

$70,000 - $90,000 per annum, dependent on experience.

About Our Location

Hurstville is a vibrant and diverse suburb located in southern Sydney. With its convenient transportation links and scenic surroundings, it's the perfect place to call home.