Safety Operations Lead

2 weeks ago


Sydney, New South Wales, Australia Uber Full time

**About the Job Description**

We are looking for a highly skilled individual to join our team as an Incident Management Team Lead. In this role, you will be responsible for managing and leading a critical line of business handling safety incidents for our Australia and New Zealand customers.

The ideal candidate will have strong leadership skills, including experience in a high-volume, fast-paced customer-facing role. You will also have strong communication skills, including the ability to listen effectively, express opinions, and present written communication to varied audiences.

You will work closely with global Community Operations teams, and local stakeholders to drive handling excellence and act as a local point of contact and subject matter expert. The salary for this position is estimated to be around $120,000 - $150,000 per year, depending on experience.

Key Skills and Qualifications:
  • Strong leadership skills, including experience in a high-volume, fast-paced customer-facing role
  • Strong communication skills, including the ability to listen effectively, express opinions, and present written communication to varied audiences
  • Experience in people management, including dispute resolution, training & development, and reporting


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