Oceania Technical Solution Strategist

7 days ago

Sydney, New South Wales, Australia beBeeSolution Full time $100,000 - $150,000
Role Description

Solution architects design and implement technical solutions to meet business requirements. As a Solutions Architect – Oceania, you will work closely with sales and services teams to increase sales of Ross Video technology in dynamic applications.

The role involves collaboration with the sales team, customer interaction, and coordination with services implementation. Your responsibilities will include participating in sales opportunities, scoping technical solutions, coordinating with internal teams and business partners, and engaging in opportunity reviews.

  • Collaborate with sales managers to identify and pursue sales opportunities that maximize productivity.
  • Develop and recommend technical solutions that address customer needs and optimize value for both customers and Ross Video.
  • Work closely with internal teams and business partners to align solutions with customer requirements.
  • Conduct regular opportunity reviews to ensure proper configuration and alignment in the sales process.
  • Provide education and training to the team and partners on product knowledge, technical acumen, and technical sales skills.
  • Engage in customer-facing presentations, demos, training, and workflow guidance at customer premises or at tradeshows.
  • Identify and develop business development opportunities and collaborate with sales teams to advance them.
  • Develop project plans, assist with scheduling resource allocation, and coordinate Ross technical services, third-party resources, and client teams.

Other responsibilities include working on system-focused and highly technical projects, managing tender responses and proposals, preparing proposal supplements, creating drawings for opportunities, and setting up configurations for robotics opportunities.

Key Requirements
  • Bachelor's degree in engineering, broadcast technology, or a related field.
  • Track record of achievement and technical solution expertise in a customer-facing environment.
  • Knowledge/experience in studio/broadcast/live event video production, broadcast video system design/engineering, or equivalent.
  • Strong knowledge of industry-standard protocols, connectors, and terminations.
  • Excellent communication and presentation skills.
  • Proficient in desktop and server networking practices.
  • Ability to work cooperatively across all company departments and across time zones.
  • Strong and creative problem-solving abilities.
  • Working knowledge of Salesforce or similar CRM programs.

Bonus points if you have additional education, computer courses, familiarity with Ross Video products and solutions, knowledge of IT, IP-based workflows, REMI, virtualized environments, and broadcast systems, prior knowledge of Salesforce or similar CRM systems, solutions-oriented style, organized self-motivated and collaborative teamwork.

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