Sales and Customer Service Professional
3 weeks ago
About Medibank Private Limited
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers. Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust.
About the Role: Sales and Customer Service Consultant
We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Bondi Junction location.
Key Responsibilities
- Support customers end-to-end with outstanding service, showing individual accountability and responsibility.
- Solve a range of standard day-to-day problems, and serve local customers in the communication channels of their choice.
- Be curious, creative and enjoy taking accountability for delivering results, with a willingness to experiment with new ideas and ways of working.
- Adapt easily to new challenges and pivot quickly to ensure that your customers are always front of mind.
About You
- You are a multitasking super star with the ability to apply your knowledge across various channels.
- You thrive on providing great service to the local community, growing and keeping your customer base is critically important to you.
- Being self-motivated and results-focussed are part of your personal "DNA".
- You possess strong diligence particularly when providing (the right) products and services to your customers, and you are always fastidious about interaction accuracy and the protection of your customers' privacy.
- Your formidable team spirit makes you a truly supportive team player – someone willing to step outside your nominal role (and sometimes your comfort zone) to test ideas and support your peers...all with the ambition of serving the community better
Why You'll Love It Here
- Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community - depending on business requirements.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
Inclusion and Accessibility
We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at .
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