Academic Support Officer

5 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $75,000 - $80,000
Academic Support Officer

This role oversees the management of academic timetables to ensure effective running of the Academic Department.

The successful candidate will be responsible for undertaking administrative tasks, supporting teaching staff and maintaining departmental operations.

Key Responsibilities:
  • Manage student queries and provide timely responses.
  • Update records accurately and efficiently.
  • Coordinate teaching schedules within agreed timeframes.
  • Troubleshoot issues related to class timetables and registrations.
  • Organise mid-trimester and final examinations.
  • Assist with student enrolment processes.
  • Review misconduct cases and support students in need.
  • Support teaching staff and contribute to the development of learning experiences.
  • Hire and train casual staff for academic duties.
  • Maintain accurate records on the Student Management System.
  • Collaborate with other departments to prepare and manage student orientation.
  • Support the review of student performance and engagement.
  • Contribute to course management initiatives.
  • Report student issues to the Academic Services Manager.
  • Develop guidelines and resources for students and staff.
  • Participate in professional development and training as required.
Benefits:

This role offers opportunities for professional growth, collaboration with experienced colleagues, and contributions to the Academic Department's success.

Requirements:

To be successful in this role, candidates should possess strong organisational skills, excellent communication abilities, and a passion for supporting students and staff.

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