Academic Support Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $65,000 - $87,000

Job Opportunity

We are seeking a dedicated and skilled professional to fill the role of Student and Academic Services Officer. This position is ideal for individuals who are passionate about providing exceptional customer service and supporting students in their academic journey.

The successful candidate will play a vital role in delivering administrative support across various academic and administrative functions, serving as the first point of contact for students and staff at our campus.

This is an excellent opportunity for those who thrive in a dynamic environment and enjoy building positive relationships with students, staff, and external partners.

Main Responsibilities:

  • Provide high-quality customer service and resolve inquiries in a timely manner
  • Assist with administrative tasks, such as data entry and record-keeping
  • Collaborate with colleagues to achieve team goals and objectives

Key Qualifications:

  • Exceptional customer service skills and commitment to fostering positive relationships
  • Strong organizational and time management abilities
  • Excellent problem-solving and prioritization skills to meet deadlines
  • Proficient in Microsoft Office and student information systems

About Us:

We promote diversity, equity, and inclusion in our workplace and strive to create a collaborative environment where all staff feel safe, supported, and given opportunities to thrive.

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