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Cruise Sales Consultant
2 months ago
We are seeking a highly motivated and experienced Cruise Sales Consultant to join our team at Flight Centre Travel Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales expertise to our clients.
Key Responsibilities- Quoting and Booking: Provide accurate and competitive quotes for cruise bookings and packages, ensuring that clients receive the best possible deals.
- Sales Targets: Meet and exceed monthly sales targets, driving revenue growth and contributing to the success of our business.
- Customer Service: Deliver exceptional customer service, responding to client inquiries and resolving any issues in a timely and professional manner.
- Sales and Upselling: Identify opportunities to upsell and cross-sell cruise packages, maximizing revenue and enhancing the client experience.
- Product Knowledge: Maintain accurate and comprehensive product information, ensuring that clients receive the best possible advice and guidance.
- Experience: Proven experience working in a customer service environment and meeting sales targets.
- Industry Knowledge: Previous experience in the travel or cruise industry is preferred.
- Skills: Exceptional communication and problem-solving skills, with the ability to work under pressure and meet deadlines.
- Culture: A dynamic and inclusive company culture that values teamwork and collaboration.
- Development: Opportunities for individualized learning and development, with a focus on career growth and progression.
- Benefits: Access to exclusive staff discounts, travel benefits, and a range of other perks and rewards.
