Cruise Product Manager

3 weeks ago


Brisbane, Queensland, Australia FCM Travel Full time
Product Manager - Cruise

We are seeking an experienced travel professional to join our team as a Product Manager - Cruise. As a key member of our product development team, you will be responsible for curating unique and innovative cruise holiday packages that meet the needs of our customers.

Key Responsibilities:
  • Develop and implement product strategies to deliver and grow both TTV and commission
  • Negotiate exclusive market offers with supply partners to deliver an innovative cruise holiday package range across global destinations
  • Manage the lifecycle of cruise holiday packages to ensure that they effectively deliver mutually beneficial outcomes for both My Cruises and supply partners
  • Foster new and grow existing supply partner relationships – including cruise lines, hotels, land DMCs and tour operators
  • Use your passion for cruise to curate unique and innovative cruise holiday packages
  • Develop product strategies designed to deliver and grow both TTV and commission
  • Manage relationships with internal partners via a variety of communication channels
  • Work closely with cruise sales team, after sales team and training to develop staff's understanding of the key customer benefits of cruise holiday package offerings
Requirements:
  • Minimum months' experience in the wholesale travel/cruise industry
  • Exceptional negotiation skills at all levels
  • Your innovative spirit and passion for cruise holidays shines through
  • A performance driven attitude along with exceptional communication and presentation skills
  • Strong leadership skills and proven strategic thinking experience
  • A supportive, positive attitude and customer focus
What's in it for you:
  • We offer a flexible, hybrid workplace
  • Generous travel discounts on flights, hotels, cruises and travel insurance for you, your family and friends
  • Regular awards nights, social events, and the opportunity to attend our Global conferences
  • Ongoing training and personal development
  • Discounted health insurance with BUPA plus other financial, wellness and exclusive retail services
  • Paid parental and volunteer leave
  • Employee share plan
  • Global career opportunities in a network of brands in over countries
  • Mental health support and Employee Assistance Program for staff and family
  • Proud diversity and inclusion practices, and Corporate Social Responsibility program supporting the environment and nominated charities through Workplace Giving, volunteering and fundraising


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