Business Excellence Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000
Job Opportunity

The Settlements Team plays a critical role in ensuring the accuracy of retail contracts prior to activation and disbursement of funds to dealers.

You will collaborate with internal sales staff and external business partners in day-to-day operations, including working on Saturdays from home (7:30am - 4pm) with an additional day off during the week in lieu of the Saturday.

Key Responsibilities
  • Deliver exceptional customer service to the dealer network
  • Promote a positive message with a proactive attitude
  • E nsure all customer documentation is approved and compliant with regulations, legislation, and policies
  • Foster business growth by identifying opportunities for process improvement and driving efficiency
  • Ensure timely completion of daily transactions
  • Collaborate with internal stakeholders to review and settle transactions efficiently
  • Support stakeholders with post-settlement queries and issues
  • Contribute to reviewing practices and processes to drive improvements
About You
  • Cultivate a culture of best practice through attention to detail and strong work ethic
  • Motivated to drive team performance and achieve high results
  • Previous experience in finance and service industry or regulated environment preferred
  • Dedicated to delivering excellent customer service with strong communication skills and adaptability
  • Degree qualified preferred
Nissan Financial Services Vision

Delivering exceptional customer service and pursuing best practice are key to achieving this vision. We are committed to creating a diverse and inclusive workplace and welcome experienced candidates from all walks of life.

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