Smooth Operations Coordinator

1 week ago

Brisbane, Queensland, Australia beBeeOperations Full time $70,000 - $75,000

Job Title: Venue and Operations Manager

The ideal candidate will possess exceptional leadership skills to oversee the front-of-house and ticketing operations, ensuring a positive experience for all audience members. This role is responsible for coordinating public-facing aspects of the theatre, including supervision of staff, oversight of box office procedures, and implementation of audience services policies in line with industry standards.

In addition to managing audience-facing operations, the successful applicant will provide essential administrative support to ensure efficient day-to-day running of the organization. This includes oversight of office systems, contractor coordination, and workplace health and safety processes.

Key Responsibilities:

  • To provide leadership to, coordinate and supervise La Boite's front-line staff (Admin, Box Office, Bar/Café);
  • To provide a quality ticketing service for La Boite Theatre and outside hirers of the Company's venues;
  • To actively seek, coordinate and manage commercial and community Venue Hire of the Company's venues;
  • Coordinate and manage the operations of the La Boite Espresso Bar & Café;
  • Support the Head of Business in the general business management of the Company to effectively manage internal and external stakeholders.

Essential Experience:

  • 5+ years' experience in ticketing, patron services and/or business management within a similar arts/cultural organisation;
  • Self-management skills including the ability to manage multiple competing priorities and manage time effectively;
  • Previous experience assembling and leading a team of employees;
  • Highly developed communication skills and stakeholder engagement;
  • Ability to work flexible hours, including weekends and evenings;
  • Effective knowledge of Microsoft Office software suite (Word, Excel).

Desirable Experience:

  • Comprehensive experience managing database systems (preferably Tessitura)
  • Responsible Management of Licensed Venue & Approved Manager License (Liquor)
  • Current First Aid Certificate (First Aid, CPR, Mental Health First Aid)
  • Open Driver's license

Benefits:

  • Employee discount

Schedule:

  • Monday to Friday

Supplementary Pay:

  • Overtime pay

Work Authorisation:

  • Australia (preferred)

Application Information:

  • Please submit your application by [Deadline].

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