Hotel Operations Manager
6 days ago
We Put the World on Vacation
At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences for millions of travelers worldwide.
Job DescriptionAs a Housekeeping Supervisor, you will play a crucial role in ensuring a high standard of service and cleanliness at all times.
- Clean hotel rooms, including sleeping quarters, kitchens, bathrooms, and living rooms, while maintaining housekeeping detail standards.
- Delegate workload to ensure rooms are refreshed in a timely manner.
- Control stock and report discrepancies to the Executive Housekeeper.
- Quality check rooms and liaise with Front Office to release for occupancy.
- Plan and implement weekly rosters in consultation with the Housekeeping Manager.
- Observe precautions required to protect resort guests and their property.
- Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and escalate any outstanding issues to management.
Salary: $60,000 - $80,000 per annum (dependent on location and experience)
BenefitsBuilt your career with a value-driven organization that promotes continual growth and development for its people. Some benefits include:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidized private health cover
To be successful in this role, you will need:
- Previous experience within a similar hotel position
- A sound understanding of Workplace Health and Safety, including safe chemical handling
- Strong communication skills
- An ability to work well independently and in a team environment
- The ability to recognize and solve problems in the workplace
- The ability to work a flexible schedule, including nights, weekends, public, and school holidays
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