Director of Customer Experience

1 week ago

Perth, Western Australia beBeeRetailLeader Full time $100,000 - $130,000

At Sephora, we stand together and strive for excellence. As an Assistant Store Manager, you'll inspire and lead by example, creating meaningful experiences for our clients and team members.

Key Responsibilities
  • Create Amazing Customer Experiences: Partner with the wider store management team to develop in-store experiences that build brand loyalty.
  • Manage Day-to-Day Store Operations: Drive operational initiatives, ensuring profitability and efficiency while representing our brand and culture.
  • Enhance Team Culture: Maintain an inclusive and positive culture where everyone is valued and recognized.

We're looking for a retail leader who embodies exceptional client service skills and experience in managing high-performing sales teams.

  • Exemplifies strong interpersonal and leadership skills to drive business results.
  • Has proven ability to effectively manage multiple priorities and adapt to changing market conditions.
  • Is a strategic thinker who can provide guidance on organizational development and improvement opportunities.
  • Can motivate and coach team members to achieve their best performance.
  • Has excellent communication and influencing skills to engage with internal stakeholders and external partners.

What We Offer:

  • A collaborative work environment where innovation and creativity thrive.
  • Opportunities for professional growth and development through training programs and mentorship.
  • A competitive salary package, bonus program, and benefits that support your overall well-being.
  • The chance to make a lasting impact on our company's success and contribute to shaping the future of retail.

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