Delivering Exceptional Customer Experiences
4 days ago
We are seeking a skilled Customer Service Representative to deliver exceptional customer experiences in Brisbane, AU.
This role offers an exciting opportunity to work collaboratively with colleagues and managers to build personal connections with customers through meaningful conversations.
Key Responsibilities:- Build relationships with customers by engaging them in conversations and addressing their needs
- Assist customers in using technology and digital banking options to meet their financial needs
- Ensure customer satisfaction by completing Financial Health Checks and proactively engaging with customers to build rapport
- Able to ask questions, find solutions, and act with integrity
- Passion for delivering service excellence and ability to work independently
- Demonstrate ability to work in a fast-paced retail environment while providing holistic solutions
- Genuine passion for customers and doing the right thing
We are committed to creating a diverse and inclusive workplace that values exceptional customer experiences.
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