
Customer Service Team Manager
5 days ago
About the Role: Team Leader - Customer Care
At Endeavour Foundation, we're transforming inclusive employment outcomes across Australia.
About Inclusive Employment Australia (IEA)
Inclusive Employment Australia (IEA) is a national employment program empowering people with intellectual disability to prepare for and sustain meaningful open employment.
This role will lead a dedicated team supporting individuals with disability to access employment through the IEA program.
You'll coach, develop and inspire your team to deliver outstanding customer service.
Achieving timely resolution of customer interactions and managing escalations are key responsibilities.
Driving continuous improvement in service delivery and compliance with contractual requirements is crucial.
The successful candidate will manage daily operations, including workflows, KPIs, office coordination and site presentation.
Collaboration with stakeholders to foster community connections and support networks is vital.
Required Skills and Qualifications:
- Proven leadership experience in customer service or a related sector.
- A values-led approach to coaching and performance-managing teams.
- Outstanding interpersonal and communication skills.
- Strong time management, resilience and adaptability.
Benefits:
This role offers a dynamic and inclusive work environment with opportunities for growth and development.
We value diversity, equity and inclusion, and encourage applications from individuals with disabilities.
Other Information:
Please note that this position may require working in an office environment with minimal supervision.
-
Customer Service Consultant
1 hour ago
Australia Team Global Express Full timeAre you ready for an electrifying opportunity to join our National Contact Centre Customer Service Team as a Customer Service Consultant?_But wait, there's more To thrive in this exciting role, you need to be a great communicator and problem solver. You should also be able to adapt to different situations and personalities, while multitasking between various...
-
Customer Service Team Manager
5 days ago
Australia beBeeCustomerService Full time $71,207 - $77,739Job Description:A customer service leader will actively lead and manage teams in delivering high-quality customer service.The role involves reviewing performance, monitoring quality, and coaching staff to ensure successful contribution to all customer contact channels.This is an ideal opportunity for motivated individuals who focus on customer satisfaction...
-
People Services Manager
4 days ago
Australia Team Global Express Full timeAbout UsTeam Global Express is an Australian-owned business, driven by our purpose of making sure life never stops.Established in Newcastle, Australia in 1888 by Albert F Toll, Team Global Express is now led by CEO Christine Holgate and backed by Allegro Funds, Australia's most awarded transformation and turnaround private equity firm.Our unrivalled and...
-
Customer Service Officer
5 days ago
Australia Mercy Community Service Full time**About the role**Mercy Community are on the search for an enthusiastic **Customer Service Officer** to join our Residential Aged Care team in **Nudgee** on a **Permanent Full-time** basis.**Salary commensurate with experience plus superannuation plus generous salary packaging available**This role includes but not limited to- Reception Customer Service -...
-
Customer Service/Receptionist
2 days ago
Australia Dons Auto & Diesel Service Full timeOur workshop has been established for the past 18 years providing our customer with a Total Auto Centre"Over the past 18 years, we have built a loyal retail & trade customer base due to our creditable reputation. Our quality workmanship, extensive knowledge & honesty has allowed us to create a reliable brand. Our workshop is always focused in providing and...
-
Residential Customer Service Team Manager
4 days ago
Australia Aussie Broadband Limited Full timeResidential Customer Service Team Manager page is loadedResidential Customer Service Team ManagerApply locations Burswood time type Full time posted on Posted 5 Days Ago job requisition id JR We're offering a fantastic permanent, full-time opportunity for a motivated and people-focused leader to join us as a Residential Customer Service Team Manager at our...
-
Customer Service Team
5 days ago
Australia Bunnings Full timeJoin us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay,...
-
Customer Service Team Lead
5 days ago
Australia beBeeLeadership Full time $31,439 - $64,592Seeking a Customer Service Supervisor to lead our team and contribute to delivering exceptional customer service and sales.About the RoleThe successful candidate will oversee the activities of their team, ensuring targets are met and exceeded. They will also be responsible for supervising customer service staff, demonstrating best practices, and developing...
-
Customer Service Team Leader
4 days ago
Australia beBeeLeadership Full time $90,000 - $130,000Job Title: Customer Service Team LeaderWe are seeking an experienced customer service professional to lead our team and deliver exceptional results. As a key member of our team, you will be responsible for managing day-to-day operations, supervising staff, and ensuring outstanding customer experiences.To succeed in this role, you must have strong leadership...
-
Customer Service Team Member
5 days ago
Australia beBeecustomer Full time $60,000 - $70,000We are seeking a highly skilled Customer Service Team Member to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of cleanliness and safety across our Lifestyle communities and holiday parks.Key ResponsibilitiesMaintain high standards of...