People Services Manager

About Us

Team Global Express is an Australian-owned business, driven by our purpose of making sure life never stops.

Established in Newcastle, Australia in 1888 by Albert F Toll, Team Global Express is now led by CEO Christine Holgate and backed by Allegro Funds, Australia's most awarded transformation and turnaround private equity firm.

Our unrivalled and seamless network across road, rail, air and sea, provides transport, logistics, and business solutions to customers throughout Australia and New Zealand.

We work as a team because that's what works. Our values are reflected in the energy and enthusiasm our people demonstrate in going beyond for Team Global Express.

The Role

As Team Global Express (TGE) continues to transform and invest in our people and systems, as the People Services Manager you will be accountable to define, own, and deliver on 12-month plan to establish a new People Services support model including employee self-service, HRIS support and HR Advisory Services.

Primary Duties & Responsibilities:
- Define, own, and deliver on 12-month plan to establish a new People Services support model- Define and measure best practice processes, remove duplicated and redundant process- Leverage digital adoption opportunities by leading and delivering high value initiatives centred around enhancing the overall people experience and employer brand with the Workday HRIS.- Establish internal change management plans to ensure smooth transition of activities and improved performance and customer adoption- Manage, motivate, and develop the People Services team to provide comprehensive operational support for the business delivering the People team strategy and enabling the organisations digital adoption approach- In partnership with the Director People Services, develop data reporting and metrics to drive strategic data insights for the organisation including the development of SLAs and monthly, quarterly, and annual KPIs- Lead and coach a team of HR shared services professionals to deliver against the People Services SLAs and the TGE People strategy

About You

As an experienced People Services Manager, you will have a passion for continuous improvement, have a background in establishment of a tiered people services model and demonstrated experience in partnering with a broad range of stakeholders across the business to drive digital adoption of People technologies to support the People experience at TGE.- A Leader that embraces accountability- Ability to drive change in a transformation environment via exceptional planning and project management skills- Demonstrated experience in partnering and influencing and collaborating with a wide range of stakeholder groups.- Ability to lead a team through a transformation and change environment.

Qualifications & Experience:
- Ability to work within a fast paced and evolving environment across a broad Stakeholder group- Sound knowledge of HRIS systems and processes- Strong analytical and data analysis skills- Advanced excel skills- A tertiary qualification or equivalent professional experience in Human Resources or a related discipline is desired

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It's never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

About - Team Global Express