Customer Service Team Member

7 days ago

Australia beBeecustomer Full time $60,000 - $70,000

We are seeking a highly skilled Customer Service Team Member to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of cleanliness and safety across our Lifestyle communities and holiday parks.

Key Responsibilities
  • Maintain high standards of cleanliness and safety across homes, common areas, and facilities, including homes, amenities, and public spaces.
  • Provide exceptional customer service through warm, professional interactions, supporting residents with move-ins, inspections, maintenance requests, and day-to-day queries.
  • Support tenancy processes, including applications, payments, and rental management, using internal systems to manage resident data and operational tasks.
  • Contribute to a positive team culture by upholding workplace health and safety standards, communicating proactively, and adhering to company policies and procedures.

This is a hands-on role requiring strong attention to detail, excellent time management skills, and the ability to work independently while maintaining effective communication with colleagues and residents.

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