Front Office Ambassador

1 day ago

Sydney, New South Wales, Australia beBeeAmbassadorship Full time $60,000 - $80,000

At the forefront of exceptional service, our ultimate goal is to provide an unforgettable experience for guests.

Job Description

We're seeking a Front Office Ambassador who can craft meaningful connections with guests at every stage of their stay.

  • Deliver world-class service during check-in, check-out, and throughout the guest stay;
  • Assist in effectively managing the day-to-day operations of the Front Office Department;
  • Handle guest inquiries, requests, and feedback promptly and with a solutions-focused approach;
  • Maximise occupancy through strategic upselling and promoting hotel services;
  • Maintain accurate records;

The team's dedication lies in providing a memorable experience for our guests. If you're passionate about delivering outstanding service and creating lasting connections, this role may be perfect for you.


Key Responsibilities:

- Deliver top-notch service and create a warm welcome for guests
- Assist in managing front office operations and staff
- Handle guest queries and feedback efficiently
- Upsell and promote hotel services to maximise occupancy
- Maintain accurate records and reporting

What We Offer:

Join a dynamic team dedicated to delivering exceptional service and creating meaningful connections with guests.

Why Choose Us:

- Opportunities for growth and development
- Collaborative and supportive work environment
- Competitive compensation and benefits package

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