Patient Care Coordinator

2 weeks ago


Parkville, Victoria, Australia Peter Mac Full time
About the Role

We are seeking a highly motivated and experienced Patient Care Coordinator to join our Clinical Haematology team at Peter Mac. As a Patient Care Coordinator, you will play a critical role in providing administrative support to our tumour stream clinicians and assisting patients with navigating through the cancer care system.

Key Responsibilities:

  • Provide exceptional customer service to patients, carers, and staff
  • Manage patient records in accordance with hospital policy and Data Accountability Framework
  • Ensure that the performance of the team meets the standards required by the organisation
  • Support the work of the team and department
  • Provide reports to line manager as requested and maintain key relationships

Requirements:

  • Have or working towards a relevant Certificate/Diploma in accordance with the Australian Quality Training Framework or several years' work experience in an administration setting
  • Strong customer service skills, able to communicate effectively and respectfully with patients and staff
  • Demonstrated skills in the use of IT systems, preferably in a health care setting
  • Competent in use of the Microsoft Office Suite

What We Offer:

  • Award-winning facilities and professional development opportunities
  • A health and wellbeing program, flexible work practices and policies, and financial benefits such as salary packaging
  • A supportive and inclusive work environment

How to Apply:

Please click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively, please contact us for a confidential discussion.


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