Patient Navigator

1 month ago

Parkville, Victoria, Australia Peter Mac Full time
About the Role

Peter Mac is seeking a highly motivated and experienced Patient Navigator to join our Clinical Haematology team. As a Patient Navigator, you will play a critical role in providing administrative support to tumour stream clinicians and assisting patients with navigating through the cancer care system.

Key Responsibilities
  • Provide a single point of contact for patients and their carers, and act as a liaison between patients and their clinical team.
  • Manage patient records, ensuring data integrity and accuracy.
  • Coordinate patient appointments, resolving queries and importing results to support patient flow.
  • Work closely with the Haematology specialist nurses, stream lead and senior medical staff to provide administrative support for the weekly Multi-Disciplinary Meetings (MDMs).
  • Collaborate with the Registrations and Referrals team to ensure urgent patients are identified and prioritised quickly for registration and first appointments.
Requirements
  • Relevant Certificate/Diploma or several years' work experience in an administration setting.
  • Strong customer service skills, able to communicate effectively and respectfully with patients and staff.
  • Demonstrated skills in the use of IT systems, preferably in a health care setting.
  • Competent in use of the Microsoft Office Suite.
What We Offer

Peter Mac offers a range of benefits that support our people both personally and professionally. Our staff benefits include award-winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies, and financial benefits such as salary packaging.

We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community, and people with a disability.

  • Patient Navigator

    1 month ago

    Parkville, Victoria, Australia Peter Mac Full time

    About the RolePeter Mac is seeking a highly motivated and experienced Patient Navigator to join our Clinical Haematology team. As a Patient Navigator, you will play a critical role in providing administrative support to tumour stream clinicians and assisting patients with navigating through the cancer care system.Key ResponsibilitiesProvide a single point of...

  • Patient Navigator

    3 weeks ago

    Parkville, Victoria, Australia Peter Mac Full time

    Job SummaryClinical Haematology at Peter Mac is seeking a highly motivated and experienced Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in providing administrative support to tumour stream clinicians and assisting patients with navigating through the cancer care system.Key ResponsibilitiesProvide a single point of...

  • Patient Navigator

    3 weeks ago

    Parkville, Victoria, Australia Peter Mac Full time

    Job DescriptionAt Peter Mac, we are committed to delivering exceptional cancer care, research, and education. We are seeking a highly motivated and experienced Patient Navigator to join our Clinical Haematology team.Key Responsibilities:Provide administrative support to tumour stream clinicians and assist patients with navigating the cancer care...

  • Patient Care Coordinator

    2 weeks ago

    Parkville, Victoria, Australia Peter Mac Full time

    About the RoleWe are seeking a highly motivated and experienced Patient Care Coordinator to join our Clinical Haematology team at Peter Mac. As a Patient Care Coordinator, you will play a critical role in providing administrative support to our tumour stream clinicians and assisting patients with navigating through the cancer care system.Key...

  • Patient and Visitor Services Liaison

    1 week ago

    Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About the Role:The Royal Women's Hospital is seeking a highly skilled and empathetic individual to join our Patient and Visitor Services Team as a Patient and Visitor Support Specialist.Key Responsibilities:• Provide exceptional customer service to patients, families, and visitors, ensuring a positive experience at the hospital.• Field face-to-face,...

  • Patient and Visitor Support Representative

    2 weeks ago

    Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our Patient and Visitor Services Team as a Patient and Visitor Support Representative. In this role, you will be the warm and welcoming face of our hospital, providing exceptional service to patients, families, and visitors.Key ResponsibilitiesProvide face-to-face, phone, and...

  • Patient Navigator

    3 weeks ago

    Parkville, Victoria, Australia Peter Mac Full time

    pbJobSummary/b/ppClinicalHaematologyatPeterMacisseekingahighlymotivatedandexperiencedPatientNavigatortojoinourteam.AsaPatientNavigator,youwillplayacriticalroleinprovidingadministrativesupporttotumourstreamcliniciansandassistingpatientswithnavigatingthroughthecancercaresystem./ppbKeyResponsibilities/b/pulliProvideasinglepointofcontactforpatientsandtheircarers...

  • Aboriginal Health Leadership Position

    4 days ago

    Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About the RoleThis leadership opportunity is designed to improve the health outcomes for Aboriginal and Torres Strait Islander women, patients, and their families through support, assistance, coordination, and advocacy.Key responsibilities include working collaboratively to advocate for Aboriginal and Torres Strait Islander patients and their families, and...

  • Aboriginal Health Lead

    2 weeks ago

    Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About the RoleThis leadership position is dedicated to improving the health outcomes for Aboriginal and Torres Strait Islander women, patients, and their families through support, assistance, coordination, and advocacy. The successful candidate will work collaboratively to advocate for Aboriginal and Torres Strait Islander patients and their families, and...

  • Senior Manager of Sexual Assault Services

    1 month ago

    Parkville, Victoria, Australia The Royal Women's Hospital Full time

    About UsThe Royal Women's Hospital is a leading provider of healthcare services for women and newborns in Australia.Our MissionWe strive to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.Our DivisionThe Women's Social Model of Health Division is a newly formed division that reinforces...

  • Patient Navigator

    1 month ago

    Parkville, Australia Peter Mac Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...

  • Senior Sexual Assault Services Manager

    5 months ago

    Parkville, Australia The Royal Women's Hospital Full time

    The Royal Women’s Hospital is Australia’s first and most trusted tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and...

  • Psychiatric Liaison Nurse

    1 week ago

    Parkville, Australia Peter Mac Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...

  • Human Factors Fellow

    1 month ago

    Parkville, Australia Peter Mac Full time

    At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to...