Workplace Injury and Illness Coordinator

1 day ago

Sydney, New South Wales, Australia beBeeCoordinators Full time $64,000 - $96,000
Job Description

We're seeking a skilled professional to coordinate effective workplace injury and illness management, from early intervention right through to successful return-to-work programs.

  • Holistic Coordination: Oversee all aspects of injury management, including early intervention, crafting suitable duties plans, and implementing comprehensive return-to-work programs.
  • Key Liaison: Be the vital link between injured workers, their treating practitioners, managers, insurers, and rehabilitation providers.
  • Compliance & Care: Ensure all workers' compensation claims are managed perfectly in line with legislation and company policy, with timely lodgement and accurate documentation.
  • Proactive Return to Work: Drive early and proactive return-to-work interventions to reduce lost time and boost successful returns to pre-injury duties.
  • Claims Management: Lead regular claims review processes and jump into case conferences when needed.
  • Continuous Improvement: Constantly review and refine our claims management approach and processes, working hand-in-hand with the WHS Manager.
  • Resource Building: Develop and maintain a comprehensive library of suitable duties to support recovery-at-work, as well as onboarding for individuals with reasonable adjustments or disabilities.
  • Capability Building: Help our leaders grow their skills in managing recovery-at-work for staff with both work-related and non-work-related injuries, illnesses, or reasonable adjustment needs.
  • Stakeholder Engagement: Collaborate with insurers, brokers, and regulators to achieve efficient and appropriate claim outcomes, including for historic claims.
  • Trauma-Informed Care: Support psychosocial injury claims management with compassionate, trauma-informed, and best-practice approaches.
Required Skills and Qualifications
  • Formal qualifications in Rehabilitation and Recovery at Work are essential.
  • Relevant qualifications in Allied Health, Nursing, or WHS are highly desirable.
  • Strong knowledge of NSW Workers' Compensation legislation and injury management practices is essential, and experience with VIC & QLD legislation is desirable.
  • Practical experience managing both physical and psychosocial claims is key.
  • Exceptional interpersonal and communication skills, with the ability to engage compassionately and professionally with everyone.
  • Strong organizational and administrative skills, able to juggle competing priorities with ease.
  • A strong focus on care, recovery, and compliance.
  • Proficiency with reporting and claims systems, and strong skills in Microsoft Word and Excel.
Benefits

You'll have the opportunity to make a real difference in people's lives, and contribute to a positive workplace culture.

Others

This role requires a compassionate and organised professional who is keen to take ownership, drive improvements, and contribute to a supportive workplace environment.

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