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Aquatics Manager

2 months ago


Sydney, New South Wales, Australia Belgravia Health and Leisure Group Pty Ltd Full time
About the Role

We are seeking an experienced Aquatics Manager to lead our aquatics team and deliver community outcomes in aquatics. As the leader in delivering community outcomes in aquatics, this role is entrusted with ensuring the aquatic programs support the development of a resilient, thriving and diverse community.

The role supports the Head of Active Communities in the delivery of the aquatics strategic plan that will improve health and wellbeing and reduce health inequalities across our community.

Key Responsibilities:

  • Lead and support the Learn to Swim and Squad teams to achieve business outcomes and foster a collaborative culture.
  • Develop, implement, and track the annual aquatics plan with the Head of Active Communities.
  • Monitor and report on program performance, ensuring KPIs are met and implementing corrective actions.
  • Oversee program coordination to enhance engagement and drive participation.
  • Support centre teams during peak periods to ensure high customer satisfaction and monitor service standards.
  • Implement member retention strategies and monitor customer feedback for continuous improvement.
  • Collaborate with the Sales and Guest Experience Manager to achieve targets and maximise community participation.
  • Foster teaching excellence through training plans, performance monitoring, and compliance.
  • Optimize programs with efficient timetables, lane allocations, and roster management.
  • Develop pathways from Learn to Swim to Squad in collaboration with the Head Squad Coach.

Requirements:

  • Tertiary qualifications relevant to the role or equivalent experience
  • Current Swim Teacher Licence
  • Current First Aid Certificate - Workplace Level 2 (can be attained upon employment)
  • Current CPR Certificate (can be attained upon employment)
  • Current Working with Children Check
  • Current National Police Check

About Us

Belgravia Health and Leisure Group Pty Ltd is a leading leisure organisation in Australia, with a strong focus on delivering results while being a strong community citizen. We are in an exciting period of growth and look to continue to diversify and deliver results. With an annual turnover in excess of $180m, we are seeking the best and brightest to assist with taking the organisation into the future.