Technical Applications Specialist for Global Operations

7 days ago

Sydney, New South Wales, Australia Citi Full time

About the Role:

Citi is seeking a highly skilled Technical Applications Specialist to join our team. As a key member of our global operations, you will be responsible for providing technical and business support for users of Citi Applications.

Key Responsibilities:

  • Provide quick resolutions to app issues, driving stability, efficiency, and effectiveness improvements
  • Maintain application systems that have completed the development stage and are running in daily operations
  • Manage, maintain, and support applications and their operating environments, focusing on stability, quality, and functionality against service level expectations
  • Perform same-day risk reconciliations
  • Develop and maintain technical support documentation
  • Identify ways to maximize the potential of the applications used
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner
  • Ensure storage and archiving procedures are in place and functioning correctly
  • Formulate and define scope and objectives for complex application enhancements and problem resolution
  • Review and develop application contingency planning to ensure availability to users
  • Partner with development and production support areas to prioritize bug fixes and support tooling requirements
  • Participate in application releases, from development, testing, and deployment into production
  • Engage in post-implementation analysis to ensure successful system design and functionality
  • Consider implications of the application of technology to the current environment

Requirements:

  • 5-8 years of experience in an Application Support role
  • Experience installing, configuring, or supporting business applications
  • Experience with programming languages and tooling like .Net, SQL, Autosys, ITRS Geneos, IBM MQ Websphere, File transfer protocols, Web servers, understanding of ECS, rabbit MQ, microservices, Kafka, etc.
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Exposure to SRE
  • Expertise in ITRS, Grafana would be a great add-on
  • Effective written and verbal communication skills, including ability to explain technical issues in simple terms
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/experience of problem management tools
  • Good all-round technical skills
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills

What We Offer:

  • An estimated salary range of $80,000 - $120,000 per annum, depending on experience
  • A competitive benefits package, including health insurance, retirement plans, and paid time off
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Us:

Citi is an equal opportunity and affirmative action employer. We welcome qualified applicants from diverse backgrounds and perspectives.

  • Customer Service Technical Specialist for Global Applications

    3 weeks ago

    Sydney, New South Wales, Australia Citi Full time

    Overview:Citi, a global financial institution, is seeking an experienced Customer Service Technical Specialist to join our Applications Support team. This role will be based in Sydney and will play a critical part in ensuring the smooth operation of our applications.

  • WiseTech Global Technical Product Lead

    4 weeks ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    Job Summary: WiseTech Global is seeking a Technical Product Specialist to join our Systems Components team. As a Technical Product Specialist, you will leverage your software development, architecture, or technical product expertise to work with our development team to build software systems that solve the global logistics industry's most challenging...

  • AWS Technical Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the role at Pyramid Global TechnologiesAWS Technical Expertise RequiredWe are seeking an AWS Technical Operations Specialist to lead our team in delivering high-quality AWS solutions.AWS Administration SkillsAWS Support ExperienceHands-on experience with EC2 and ECS instancesKnowledge of AWS CloudFront and AWS ClustersExperience with monitoring...

  • Technical Product Specialist

    3 weeks ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the RoleWe are seeking a highly skilled Technical Product Specialist to join our Systems Components team at WiseTech Global. In this role, you will leverage your software development, architecture, or technical product expertise to collaborate with our development team in building software systems that address the most challenging problems in the...

  • Global Technical Talent Acquisition Specialist

    2 weeks ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    Company OverviewWiseTech Global is a leading technology company in the global logistics industry, with a strong presence worldwide. Our organization is driven by innovation and growth, with a vision to create the operating system for the global logistics industry.About UsWe are a high-growth company, listed on the Australian Securities Exchange (ASX). Our...

  • AWS Technical Operations Specialist

    2 days ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About the JobA unique opportunity has arisen at Pyramid Global Technologies for an experienced AWS Technical Operations Specialist to join our team.Key Responsibilities:Administer and manage AWS environments with expertise in cloud administration.Provide exceptional support experience to customers, ensuring timely resolution of technical issues.Hands-on...

  • Global Operations Systems Specialist

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia OneSchool Global Full time

    Job Summary:We are seeking an experienced Global Operations Systems Specialist to join our team at OneSchool Global.About the Role:Maintain and update operational systems for optimal data management, including compliance systems such as CGR Risk Register, DoneSafe, OneTrust, and CPOMS.Analyse performance metrics and ensure compliance across...

  • Technical Product Specialist

    3 weeks ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    At WiseTech Global, we're building software that revolutionizes the logistics industry. From emerging freight forwarders to global leaders like DHL and FedEx, our solutions empower them to maintain resilient supply chains.We don't just develop features - we focus on creating products that transform supply chains worldwide. Join us as a Technical Product...

  • Technical Operations Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Cboe Global Markets, Inc. Full time

    Overview of the RoleThe Technical Operations Support Specialist will serve as a key member of our team, providing exceptional support to customers and internal stakeholders. This role requires a high level of technical expertise, strong problem-solving skills, and excellent communication abilities.About Cboe Global Markets, Inc.Cboe Global Markets, Inc. is a...

  • Global Treasury Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    Job SummaryA challenging opportunity has arisen for a skilled Global Treasury Operations Specialist to join the finance team of WiseTech Global.

  • Senior Operations Technical Support Specialist

    6 days ago

    Sydney, New South Wales, Australia Cboe Global Markets, Inc. Full time

    The role of Sr. OSC Specialist at Cboe Global Markets, Inc. is a high-level position that demands exceptional technical expertise and excellent communication skills.With a strong background in computer science, software engineering, or related fields, this individual will be responsible for providing top-notch support to customers, internal teams, and...

  • Global Logistics Technology Specialist

    7 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    At WiseTech Global, we're shaping the future of global logistics by creating innovative technology solutions. Our mission is to empower those who own, enable, and operate supply chains worldwide.We're seeking a skilled Global Logistics Technology Specialist to join our Systems Components team. In this role, you'll collaborate with our development team to...

  • Global Accounting Solutions Specialist

    7 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About the Role:We are seeking a highly skilled Global Accounting Solutions Specialist to join our Accounting Product team at WiseTech Global. In this role, you will be responsible for identifying and implementing innovative accounting solutions that meet the complex needs of multinational businesses operating globally.As a key member of our team, you will...

  • Global Talent Acquisition Specialist

    1 week ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    Company Overview:">At WiseTech Global, we are the driving force behind the global logistics industry's operating system. Our teams worldwide share a vision to revolutionize the way businesses operate.Salary: AU$120,000 - AU$150,000 per annum">Job Description:">As an experienced Technical Recruitment Specialist, you will be part of our high-performing Talent...

  • Technical Application Support Specialist for Complex Systems

    2 weeks ago

    Sydney, New South Wales, Australia Citi Full time

    Citi is a leading global financial services company seeking a highly skilled Technical Application Support Specialist to join our team in Sydney. As a seasoned professional, you will be responsible for providing technical and business support for users of Citi Applications.Job Description:The successful candidate will have 5-8 years of experience in an...

  • Global Operations Systems Specialist

    5 days ago

    Sydney Olympic Park, New South Wales, Australia OneSchool Global Full time

    Are you passionate about working in a dynamic and innovative organization that prioritizes education?About OneSchool GlobalOneSchool Global is a global leader in the education industry, with 125 campuses across 20 countries and over 9000 students and 2000 staff and volunteers. Our state-of-the-art offices offer a hybrid working arrangement and a range of...

  • Global Logistics Innovations Specialist

    6 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    **Transforming Global Logistics with Innovative Solutions**At WiseTech Global, we are committed to creating industry-leading technology solutions that empower the global logistics industry. Our flagship product, Cargowise, has undergone significant enhancements in recent years, with over 750 updates implemented last year alone.We are seeking a talented...

  • Technical Logistics Specialist

    6 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    We are seeking a skilled and experienced Technical Logistics Specialist to join our team at WiseTech Global. With our flagship product, CargoWise One, designed to enhance the efficiency of global supply chains, we require an expert who can drive innovation and build impactful solutions.This role offers a competitive remuneration package + equity in addition...

  • Technical Lead for Application Development and Support

    3 days ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About Pyramid Global TechnologiesWe are offering a competitive salary of $120,000 - $180,000 per year.Job Description:We are seeking an experienced Technical Lead to join our team in Sydney. As a Technical Lead, you will be responsible for leading application development and support projects, ensuring they are completed on time and to a high standard.The...

  • Senior Application Development Technical Lead

    2 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    Job Summary:We are seeking a highly experienced Senior Application Development Technical Lead to join our team at Pyramid Global Technologies. As a Technical Lead, you will play a key role in leading Application Development and Support projects, driving innovation, and ensuring the highest standards of quality.About the Role:The successful candidate will...