Settlement Services Case Manager

3 days ago

Melbourne, Victoria, Australia beBeeCaseManagement Full time $64,620 - $106,066
Job Title:

Settlement Services Coordinator

About the Role

This position plays a crucial role in achieving positive client outcomes and ensuring the efficient delivery of settlement services.

The successful candidate will be responsible for providing high-quality, needs-based case-management support to newly arrived eligible migrants and humanitarian entrants.

The role includes delivering short-term intensive complex case management as required and assisting team leaders in developing and maintaining relevant casework staff capacity.

The ideal candidate will have at least 3 years' experience in case management in a settlement context or in relevant sectors that enhance support for this role.

Key Responsibilities
  • Provide high-quality, needs-based case-management support to newly arrived eligible migrants and humanitarian entrants.
  • D deliver short-term intensive complex case management as required.
  • Assist team leaders in developing and maintaining relevant casework staff capacity.
  • Develop and maintain relationships with key stakeholders to improve service coordination and delivery.
  • Maintain accurate and detailed client files and records, ensuring timely data entry and compliance with confidentiality and privacy requirements.
Requirements

The successful candidate will possess the following skills and qualifications:

  • Tertiary qualifications in Social Work, Psychology, Community Services, or a related field.
  • At least 3 years' experience in case management in a settlement context or in relevant sectors that enhance support for this role.
  • Complex case management experience is highly desirable.
  • Working knowledge of policies and referral protocols relating to settlement services.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional development, and a competitive remuneration package.

How to Apply

To apply for this exciting opportunity, please submit your application via email. We look forward to hearing from you

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