Customer Experience Leader

3 days ago

Brisbane, Queensland, Australia beBeeLeader Full time $37,440 - $60,520
Job Description

You are a results-driven professional who excels at driving sales and delivering exceptional customer service. As an Assistant Manager, you will be responsible for leading the team with all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection.

In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Our goal is to create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people.

Key Responsibilities:

  • Coaching and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Act as a partner between customers, sales associates, and store leadership
  • Able to learn and share expertise of products and trends to fit customer's needs
  • Maintains an awareness of all product knowledge, and current or upcoming product/trends
  • Contributes to a positive and inclusive work environment

Required Skills and Qualifications

Leadership Abilities:

  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability - including nights, weekends, and holidays
,

  • Experience Leader

    4 days ago

    Brisbane, Queensland, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Customer Experience Leader

    5 days ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $100,000 - $120,000

    The role of a Customer Service Team Leader involves delivering exceptional customer experiences through effective leadership, training, and support.About the JobThis is an exciting opportunity to lead a team that provides top-tier customer service across various industries. As a Customer Service Team Leader, you will be responsible for developing and...

  • Customer Experience Leader

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $95,000 - $135,000

    Job DescriptionAs a Customer Experience Leader, you will be responsible for driving a customer-first culture and mindset within the market and omnichannel retail landscape.You will create real customer value, focus, and inspire every coworker to achieve 100% Happy Customer by constant improvements, innovation, and creativity to provide solutions to meet and...

  • Customer Experience Leader

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $60,000 - $80,000

    Job Title: Customer Experience LeaderAs a Customer Experience Leader, you will oversee the delivery of exceptional customer experiences in retail settings. Your leadership skills and ability to connect with customers will shape memorable moments nationwide.About The RoleExperience in fast-paced retail, hospitality, or customer-facing environments is...

  • Customer Experience Leader

    7 days ago

    Brisbane, Queensland, Australia beBeecustomer Full time $80,000 - $120,000

    Customer Experience LeaderThis role offers the opportunity to shape and deliver exceptional customer experiences, leading a team of customer care specialists.

  • Customer Experience Leader

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerExperience Full time $120,000 - $150,000

    Job Title: Customer Experience LeaderNak Hair is an Australian based haircare company dedicated to creating beautiful haircare for everyone. Armed with a genuine passion for creating beautiful products inspired by the Australian lifestyle, we are proud to be an authentic voice with a fresh approach.The role will involve leading a team of customer-facing...

  • Customer Experience Leader

    1 week ago

    Brisbane, Queensland, Australia beBeeOperational Full time $76,515 - $78,000

    Leadership Opportunity in Customer ServiceThis role offers an exceptional chance for a hands-on leader to oversee the entire customer journey, from initial inquiry to post-sales support. As a pivotal leader, you will be responsible for ensuring every interaction reinforces our client's reputation for excellence and expertise.Key Responsibilities:Lead,...

  • Customer Experience Leader

    7 days ago

    Brisbane, Queensland, Australia beBeeCareer Full time $90,000 - $110,000

    Customer Experience LeaderTake on a pivotal role in shaping the shopping experience at our Windsor store. As a leader, you will oversee daily operations to drive business growth, focusing on enhancing efficiency, staff rostering, and cost management. With a keen eye for training, you will equip your team with the necessary tools and resources to excel in...

  • Customer Experience Leader

    2 days ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $120,000 - $180,000

    As a leader in customer experience, you will oversee a high-performing team that drives business growth and delivers exceptional customer outcomes.Key ResponsibilitiesDrive customer satisfaction by recruiting, leading and inspiring high-performing teams to deliver on key metrics.Coach leaders to enhance customer conversations, ensuring customer needs are met...

  • Customer Experience Leader

    2 weeks ago

    Brisbane, Queensland, Australia beBeeLeadership Full time $80,000 - $120,000

    Customer Experience LeaderAs a highly motivated and results-driven leader, you will take on the challenge of delivering exceptional customer experiences and driving business growth. You will be responsible for managing inventory, creating a welcoming environment, and providing outstanding customer service.You will work closely with the Store Manager to...