Customer Experience Leader
22 hours ago
As a highly motivated and results-driven leader, you will take on the challenge of delivering exceptional customer experiences and driving business growth. You will be responsible for managing inventory, creating a welcoming environment, and providing outstanding customer service.
You will work closely with the Store Manager to achieve sales targets, manage staff performance, and maintain high standards of customer satisfaction.
About the roleThis leadership position requires a strong background in retail or hospitality, with excellent communication and interpersonal skills. You will lead by example, fostering a positive work culture and encouraging teamwork.
Key responsibilities include:
- Managing inventory levels to minimize waste and optimize stock control
- Creating a warm and inviting store environment that promotes customer loyalty and retention
- Providing exceptional customer service, resolving issues promptly and efficiently
To succeed in this role, you will need:
- Proven experience in fast-paced retail or hospitality environments
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Strong leadership and management skills, with a focus on employee development and engagement
- Ability to work effectively in a team environment, promoting collaboration and open communication
- Knowledge of liquor products and RSA certification (or willingness to obtain)
This leadership opportunity offers:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Recognition and rewards for outstanding performance
- Collaborative and supportive work environment
- Chance to make a real impact in the community
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