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Customer Support Specialist
2 months ago
Empowering Individuals Through Employment
At Workforce Australia for Individuals, we're seeking a dedicated and empathetic professional to join our team as an Employment Coach. As a key member of our Employment Services team, you will play a vital role in helping customers achieve their employment goals and overcome personal and professional challenges.
Key Responsibilities:
* Provide coaching and mentoring on employability skills to customers
* Identify and secure job opportunities that match customers' needs and aspirations
* Refer customers to external support networks where necessary
* Accurately document customer information within our systems
What We Offer:
* Ongoing support and training to ensure your success in the role
* A dynamic and supportive team environment
* The opportunity to make a real difference in the lives of our customers
If you possess excellent communication and interpersonal skills, are able to work independently and as part of a team, and are driven to achieve individual goals, we encourage you to apply for this rewarding role.
