Administrative Support Specialist

2 weeks ago

Sydney, New South Wales, Australia Healthscope Full time

About the Organization and the Position

Healthscope is a distinguished healthcare provider committed to delivering exceptional patient care and satisfaction. Our facilities are designed to create a welcoming environment for all patients.

We are currently seeking a casual Receptionist to become an integral part of our dedicated team. The ideal candidate will possess strong time management abilities and a proactive approach to managing the front office, ensuring a high standard of customer service. This role involves being a knowledgeable point of contact for patients and collaborating closely with colleagues to support daily operations. The position requires availability for three days each week.

Key Responsibilities

Responsibilities include, but are not limited to:

· Overseeing a busy reception area

· Handling incoming calls and patient admissions

· Managing payment collections

· Ensuring a superior patient experience

· Communicating effectively with medical professionals

· Performing various clerical duties as needed.

Required Skills and Qualifications

Preferred qualifications include:

· Familiarity with medical software such as WEBPAS

· Understanding of Private Health Funds and Workers Compensation

· Previous experience in the healthcare sector

· Strong interpersonal and communication skills

· Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a dynamic environment

Our unwavering commitment to quality and safety for patients, staff, and visitors is paramount. Candidates will be required to present a current National Police check and a Working with Children check prior to employment. Individuals in patient-facing roles must provide proof of vaccination or immunity to specific infectious diseases as per healthcare regulations.

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