Hospitality Operations Manager
1 week ago
ALH is a leading hospitality business within the Woolworths Group, committed to creating memorable experiences for our customers. We pride ourselves on being big in spirit but part of something much bigger.
Salary and Benefits$85,000-$120,000 per year + Super + Bonus + Team Discounts. Enjoy an exclusive discount card for our pubs, BWS, Dan Murphy's, Woolworths, Big W and other Endeavour Group brands. Plus, receive Paid parental leave for permanent team members, Annual Share Purchase Plan for eligible team members, Awards Nights, Service Recognition Program, and Grow your career within ALH and the wider Endeavour Group network.
Job DescriptionAs a Venue Manager, you will be responsible for leading a multifaceted, multimillion dollar business. You will have the opportunity and support to develop the business to meet the changing market demands.
Key Responsibilities:- Be a motivational and inspiring leader, develop and train the team to ensure an exceptional guest experience every time.
- Manage the day to day operations of the Venue - open/close, back of house administration, recruiting team members, rostering and assisting guests.
- Bring your passion for good food and creating moments that matter for our guests.
- Be creative - develop and grow the business through your own initiatives.
To succeed in this role, you will need:
- Strong customer focus with the ability to get to know our locals and what they love.
- Outstanding leadership skills with the ability to inspire & develop your team to provide exceptional experiences.
- Proven experience running or assisting in the running of a multifaceted venue.
- Ability to use financial and business acumen coupled with operational experience to effectively deliver the venues operational targets and vision.
- Strong planning, organisational and problem solving skills including working in a matrix organisation.
- Industry licences and accreditation: gaming licence, RSA/RSG/RCG, wagering accreditation.
- Able to qualify to meet the state liquor licensing nominee/liquor appointee requirements.
We are serious about having a good time, creating a safe, inclusive and fun place to rock up to. If you are passionate about hospitality and thrive in a dynamic environment, we want to hear from you.
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