Housekeeping Operations Manager

16 hours ago


Melbourne, Victoria, Australia Silk Hospitality Full time
About the Role

We are seeking an experienced Housekeeping Operations Manager to lead our team and drive exceptional service delivery to our clients. As a key member of our operations team, you will have a direct impact on our brand reputation and delivery of services.

Key Responsibilities:

  • Ensure team KPIs are met or exceeded through effective planning, coordination, and management.
  • Assist with recruitment and employee mentoring to develop a positive and productive workforce.
  • Plan and coordinate housekeeping activities according to contract terms, ensuring seamless integration and exceptional client experience.
  • Deliver regular reports to the Operations Manager, providing insights into team performance and areas for improvement.
  • Roster staff efficiently to meet operational demands.
About You

To succeed in this role, you will be a natural leader with a strong track record of managing diverse teams and delivering results in fast-paced environments. Your key attributes include:

  • Proven experience in housekeeping or cleaning services, with a focus on leadership and people management.
  • Able to thrive in a dynamic environment, remaining calm under pressure and driving innovation and problem-solving capabilities.
  • Strong written and verbal communication skills, with the ability to hold people accountable and drive results within a team.
  • Competent with computer systems and Microsoft Office Suite, with the ability to analyze data and inform business decisions.
What We Offer

As a valued member of our operations team, you can expect:

  • A competitive salary range of $80,000 - $110,000 per annum, commensurate with experience.
  • Employee perks and benefits, including discounts at retail stores and local services.
  • Coaching, mentoring, and upskilling opportunities to support your career development.
  • A supportive work culture that values integrity, quality, and customer satisfaction.
  • Opportunities for internal promotions and movements across the country.

This is an excellent opportunity to join a proud Australian-owned and operated hotel services company, established locally in 2009. Silk Hospitality has built a reputation for delivering high-quality housekeeping services to the luxury hotel industry nationally, partnering with small boutique hotels to large international hotel chains.



  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Oaks Hotels is currently seeking a highly motivated and experienced individual to fill the role of Housekeeping Operations Manager. This position plays a crucial part in ensuring exceptional cleanliness and guest satisfaction across our properties.Job OverviewThis leadership role involves overseeing all housekeeping operations, managing a team of...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Oaks Melbourne on Collins Hotel, a leading hospitality brand in Australia and New Zealand, is seeking a skilled Housekeeping Supervisor to lead its housekeeping operations. This key role plays a vital part in ensuring the highest standards of cleanliness and excellence across the property.Estimated Salary: AU$80,000 - AU$100,000 per annum.Job Description:The...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Housekeeping SupervisorOaks Hotels & Resorts is a leading provider of apartment-style accommodation in Australasia, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences, and suites are what make our guests return time and time again.We are seeking a hard-working, dedicated, and experienced...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Housekeeping Supervisor Job DescriptionOaks Melbourne on Collins Hotel is seeking a dedicated and experienced individual to manage the housekeeping operations for the property.Key Responsibilities:Ensure a high standard of cleanliness throughout the property.Build strong relationships with housekeeping staff, clients, and contractors.Support the housekeeping...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Oaks Melbourne on Collins Hotel is seeking a dedicated and experienced individual for the role of Housekeeping Supervisor. The successful candidate will be responsible for managing the entire housekeeping operations for the property.Key Responsibilities:Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Company OverviewOaks Hotels & Resorts is a leading provider of apartment-style accommodation in Australasia, managing a portfolio of over 55 properties across five countries.We invest in our people's skills to allow them to grow and progress through their careers, fostering a close team environment that thrives on delivering exceptional guest experiences and...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Housekeeping Supervisor Job DescriptionOaks Melbourne on Collins Hotel is seeking a dedicated and experienced individual for the role of Housekeeping Supervisor. The successful candidate will be responsible for managing the entire housekeeping operations for the property.Key Responsibilities:Ensure a high standard of cleanliness throughout the property in...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    At Oaks Hotels & Resorts, we're committed to delivering exceptional guest experiences. As a Housekeeping Supervisor, you'll play a crucial role in ensuring our properties meet the highest standards of cleanliness and comfort.Key Responsibilities:Lead a team of housekeepers to maintain a high standard of cleanliness throughout the property.Develop and...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Housekeeping Supervisor Job DescriptionAbout the RoleOaks Hotels & Resorts is one of Australasia's largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again.Job ResponsibilitiesEnsure the...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    At Minor Hotels, we're committed to delivering exceptional guest experiences and providing a positive work environment for our team members. As a Housekeeping Supervisor, you'll play a key role in ensuring the highest standards of cleanliness and service throughout our properties.Key Responsibilities:Manage and oversee the housekeeping operations, ensuring a...


  • Melbourne, Victoria, Australia Minor Hotels Full time

    Oaks Hotels & Resorts is one of Australasia's largest providers of apartment-style accommodations, managing over 55 properties across five countries. Our modern apartments, residences, and suites are designed to make guests feel at home.We're committed to investing in our people's skills to help them grow and progress within the company. Our team thrives on...


  • Melbourne, Victoria, Australia Accor Full time

    Accor Housekeeping Supervisor RoleWe are seeking a skilled and dedicated Housekeeping Supervisor to join our team at Novotel and Ibis Melbourne Central.About the RoleThe successful candidate will be responsible for overseeing the day-to-day operations of the housekeeping department, ensuring that high standards of cleanliness and presentation are maintained...


  • Melbourne, Victoria, Australia Veriu Group Full time

    Lead a Team of Cleaning ProfessionalsWe are Veriu Group, an Australian-owned apartment hotel operator with over 35 years of brand history.We aim to bring people together in new ways, creating lifelong travel memories that can't be found in a guidebook. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and...


  • Melbourne, Victoria, Australia Oaks Hotels Full time

    Job Title: Housekeeping SupervisorAbout the Role:Oaks Melbourne on Collins Hotel is seeking a skilled and experienced Housekeeping Supervisor to manage the hotel's housekeeping operations. This role offers an exciting opportunity for individuals who are passionate about delivering exceptional guest experiences.About You:You will have experience in managing...

  • Housekeeping Manager

    2 weeks ago


    Melbourne, Victoria, Australia Oaks Hotels Full time

    Housekeeping SupervisorOaks Melbourne on Collins Hotel is seeking a dedicated and experienced Housekeeping Supervisor to manage the entire housekeeping operations.Ensure a high standard of cleanliness throughout the property.Build productive relationships with housekeeping staff, clients, and contractors.Support housekeeping teams to provide excellent...


  • Melbourne, Victoria, Australia LUXXE Outsourced Hotel Services Full time

    At LUXXE Outsourced Hotel Services, we pride ourselves on delivering exceptional hotel services to our clients across Australia. We are currently seeking a highly skilled and motivated Housekeeping 2IC/Room Attendant to join our team in Melbourne - VIC.The role is critical to the success of this hotel and will involve covering the Housekeeping Manager's days...

  • Housekeeping Manager

    2 weeks ago


    Melbourne, Victoria, Australia Silk Hospitality Full time

    Job OverviewSilk Hospitality, a leading Australian-owned hotel services company, is seeking an experienced Housekeeping Manager to join our team. As an onsite leader, you will be responsible for leading and managing a diverse workforce, further developing your personal and professional skills while interacting with key, well-known clients within the hotel...


  • Melbourne, Victoria, Australia Grupo Mantra Full time

    Located in the heart of Victoria's coastal town, Mantra Lorne is a premier hospitality destination. Spread across 12 acres of beautifully landscaped gardens, the property boasts an impressive collection of heritage hotel rooms and modern apartments, offering unparalleled beachfront accommodation.We are seeking a highly motivated and experienced professional...


  • Melbourne, Victoria, Australia LUXXE Outsourced Hotel Services Full time

    About the RoleWe are seeking a highly skilled and motivated Housekeeping 2IC/Room Attendant to join our team in Melbourne - VIC. The successful candidate will be responsible for covering the Housekeeping Manager's days off, supervising the team, and performing room attendant duties on other days.This is a great opportunity to upskill and learn to become a...


  • Melbourne, Victoria, Australia LUXXE Outsourced Hotel Services Full time

    About the Role:We are seeking a highly skilled and motivated Housekeeping 2IC/Room Attendant to join our team in Melbourne. The successful candidate will be responsible for covering the Housekeeping Manager's days off, supervising and performing room attendant duties on other days. This is a great opportunity to upskill and learn to become a Housekeeping...