Hospitality Manager

4 weeks ago


Melbourne, Victoria, Australia Frontline Hospitality Melbourne West Full time

Job Title: Nightclub Manager - Melbourne CBD

About the Role:

We are seeking a dynamic and experienced Hospitality & Nightclub Manager to lead one of Melbourne's premier nightlife destinations. With three levels, four unique spaces, and an upscale restaurant, this venue offers a unique opportunity for a passionate leader to drive service excellence and growth.

Key Responsibilities:

  • Oversee nightly operations to ensure smooth and efficient service
  • Manage and develop a dedicated team, including recruitment, induction, training, and performance evaluation
  • Maintain superior customer satisfaction and excellent service standards to encourage repeat business
  • Collaborate with events staff to coordinate and manage a diverse range of functions and events
  • Work closely with security personnel, Victoria Police, and compliance officers to ensure safety and legal adherence
  • Ensure compliance with health and safety regulations and maintain relationships with industry regulators
  • Handle booking systems, performers, and all event logistics
  • Proactively address guest issues, complaints, and unforeseen challenges
  • Manage cash flow, stock, and end-of-night financial reporting
  • Continuously review and improve systems, processes, and procedures

About You:

  • Proven experience in nightclub, hospitality, or venue management
  • Strong leadership, communication, and interpersonal skills
  • Ability to thrive in a fast-paced, high-energy environment
  • Knowledge of local licensing laws, health and safety, and food safety procedures
  • Experience in organising functions, events, and training teams
  • Current First Aid certification is essential
  • RSA is essential
  • Innovative and able to generate ideas to increase profit
  • A creative, hands-on approach
  • Ahead of the game and staying up to date with industry trends

Benefits:

  • Competitive salary
  • Opportunities for career growth within a supportive, dynamic team
  • Staff discounts and perks across our venues
  • A fun and energetic work environment

Requirements:

  • Must be living in Australia with full working rights


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