Hospitality Manager
4 weeks ago
Job Title: Nightclub Manager - Melbourne CBD
About the Role:
We are seeking a dynamic and experienced Hospitality & Nightclub Manager to lead one of Melbourne's premier nightlife destinations. With three levels, four unique spaces, and an upscale restaurant, this venue offers a unique opportunity for a passionate leader to drive service excellence and growth.
Key Responsibilities:
- Oversee nightly operations to ensure smooth and efficient service
- Manage and develop a dedicated team, including recruitment, induction, training, and performance evaluation
- Maintain superior customer satisfaction and excellent service standards to encourage repeat business
- Collaborate with events staff to coordinate and manage a diverse range of functions and events
- Work closely with security personnel, Victoria Police, and compliance officers to ensure safety and legal adherence
- Ensure compliance with health and safety regulations and maintain relationships with industry regulators
- Handle booking systems, performers, and all event logistics
- Proactively address guest issues, complaints, and unforeseen challenges
- Manage cash flow, stock, and end-of-night financial reporting
- Continuously review and improve systems, processes, and procedures
About You:
- Proven experience in nightclub, hospitality, or venue management
- Strong leadership, communication, and interpersonal skills
- Ability to thrive in a fast-paced, high-energy environment
- Knowledge of local licensing laws, health and safety, and food safety procedures
- Experience in organising functions, events, and training teams
- Current First Aid certification is essential
- RSA is essential
- Innovative and able to generate ideas to increase profit
- A creative, hands-on approach
- Ahead of the game and staying up to date with industry trends
Benefits:
- Competitive salary
- Opportunities for career growth within a supportive, dynamic team
- Staff discounts and perks across our venues
- A fun and energetic work environment
Requirements:
- Must be living in Australia with full working rights
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