
Strategic Vendor Performance Manager
9 hours ago
We are seeking a highly skilled and experienced professional to join our team as a Strategic Vendor Performance Manager. This role is responsible for managing and performing the strategic management of outsourced agreements and external partner programs/project services across the technology portfolio.
As a key member of our team, you will be responsible for determining portfolio requirements, negotiating contract terms, and delivering on vendor management plans to balance value, performance, and risk.
Key Responsibilities:- Engage with senior stakeholders within AIA and its vendor network to understand long-term business goals that can be enabled by third-party relationships
- Lead the development of new contracts and manage iterations, working with cross-functional teams for complex negotiations and/or vendor remediation pieces
- Develop strategies to manage partner service relationships and operationalize frameworks to monitor service agreements, including governance, strategic planning, and escalation management
- Develop and help deliver on remediation plans to address regulatory requirements and high-risk audit findings
- Fulfill contract lifecycle management and administration of supply contracts
- Ability to manage and lead suppliers at senior management level to deliver high-performing supply chains
- Stakeholder management skills to ensure clear communication and shared outcomes and understood and met
- Proven experience in managing large-scale IT outsourcing agreements utilizing standardized policy and procedure
- Substantial and sustainable commercial benefits from (re)negotiations covering infrastructure and application managed services, software, hardware, and 'as a service agreements'
- Tertiary qualification, preferably post-graduate level in a Commercial/Business discipline and commercial experience gained within the enterprise and/or APRA-regulated environment
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for an organization helping millions of Australians and make a difference to someone's life every day
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangements
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