Customer Experience Director

2 weeks ago


Brisbane, Queensland, Australia Wyndham Destinations Full time

We Put the World on Vacation

At Wyndham Destinations, our mission is simple: to put the world on vacation. Our company includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. We have over 19,000 associates who put the world on vacation at more than 270 resort locations across the globe.

Our work is always changing and interesting. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Heart of Hospitality

Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.

We're always looking ahead to what's next and how we can strengthen our business and customer experience. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to the growth and success of our company.

A Career Where Memories Start with You

In this role, you will have the opportunity to develop your skills and expertise in customer experience management. You will work closely with our teams to understand customer needs and preferences, and develop strategies to meet those needs.

You will be responsible for managing a team of customer experience professionals, providing coaching and guidance to help them achieve their goals. You will also be responsible for analyzing customer feedback and developing recommendations to improve our products and services.

This is a challenging and rewarding role that requires strong leadership and communication skills. If you are passionate about delivering exceptional customer experiences and have a proven track record of success in customer experience management, we encourage you to apply.

Estimated salary: $80,000 - $110,000 per year, depending on location and experience.



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