Client Services Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeCare Full time $85,000 - $110,000
Job Title: Client Services Coordinator

This role involves working as a case manager where you will be responsible for coordinating care services for clients. The ideal candidate will have excellent communication skills and the ability to work effectively in a team environment.

Main Responsibilities:
  • Participate in continuous quality improvement activities.
  • Conduct post-discharge follow-up to assess patient progress, address concerns, and prevent readmissions.
  • Generate reports on key performance indicators, client outcomes, and other relevant metrics.
  • Manage the referral process, including receiving and processing referrals from healthcare professionals or agencies.
  • Ensure timely communication and coordination with referring entities.
  • Maintain accurate and up-to-date client records, including care plans, assessments, and communication logs.
Requirements:
  • Bachelor's degree in Nursing (preferable)
  • Previous experience in care coordination or a related role in the healthcare industry
  • Strong organizational, communication, and interpersonal skills
  • Knowledge of home care regulations and industry best practices
  • Ability to handle and resolve conflicts effectively
  • Proficient in computer applications, including Microsoft Office and care management software
  • CPR and First Aid certification
  • Passion for providing outstanding care to clients
About This Opportunity:

This is an exciting opportunity to make a difference in the lives of our clients. If you are passionate about delivering exceptional care and have a strong commitment to excellence, we encourage you to apply.

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