Sales Director for Luxury Hospitality

2 days ago

Sydney, New South Wales, Australia Capella Hotels And Resorts Full time

**About Us**

Capella Hotels And Resorts is a luxury hospitality company that offers an unparalleled level of service and amenities to its guests.

Our goal is to provide our guests with an unforgettable experience, and we are looking for a highly motivated and experienced Sales Director to join our team.

Key Responsibilities:

  • Lead and inspire the sales team to deliver seamless guest experiences across all event-related services.
  • Cultivate and nurture client relationships, actively seeking opportunities for new business and repeat engagements.
  • Ensure sales activities align with the Corporate Marketing Strategy and implement Hotel Actions where appropriate.
  • Strategically analyze business performance for accurate and meaningful forecasting, involving relevant Heads of Department.
  • Proactively manage sales resources and funds while controlling departmental costs.
  • Monitor and evaluate local, national, and international market trends and competitor hotels' sales initiatives.
  • Attend significant travel, trade, and corporate functions to network and promote the Hotel.
  • Plan and execute sales trips based on business priorities.
  • Ensure high exposure for the Hotel through direct sales solicitation, telephone contact, and written communication.
  • Manage all sales strategy, tactics, and action implementations using the Smart Selling approach to build a strong, disciplined sales team that achieves sales goals.

Talent Profile:

  • A hospitality management diploma or bachelor's degree in events management is preferred.
  • Minimum 5 years of experience in similar roles within luxury hotels or resorts is essential.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Familiarity with CRM and Property Management Systems (e.g., Opera Cloud) and other Hotel related systems.
  • Strong interpersonal skills.
  • Strong command of written and spoken English.
  • Full-time valid working rights in Australia.

Working with Us:

  • Be part of a dynamic and supportive work environment.
  • Work in beautifully crafted spaces and amenities in a Heritage building.
  • Online training courses for personal and career development.
  • Complimentary shift meals.
  • Hotel and Group Discounts.
  • Ability to grow and develop within the group.

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