Luxury Retail Sales Lead

4 days ago


Sydney, New South Wales, Australia Richemont Full time

About Us

A. Lange & Söhne is one of the world's most respected luxury watchmakers. Our mission is to create timepieces that reflect our heritage of innovation and excellence.

We are seeking a highly skilled Boutique Manager to join our team. As a sales floor director, you will be responsible for driving sales growth, building client relationships, and ensuring exceptional customer service.

Key Responsibilities:

  • Lead in achieving individual sales goals and overall boutique KPIs
  • Develop and implement effective sales strategies to drive revenue growth
  • Partner with management to build strong client relationships and develop long-term business opportunities
  • Manage back-of-house day-to-day operations, including hiring, training, and talent development
  • Ensure maintenance of the boutique to brand standards

Qualifications:

  • Possess a 'can-do' attitude and understanding of luxury retail sales floor operations
  • Bachelor's Degree
  • 3+ years of prior work experience in luxury retail management and boutique operations with direct reports
  • Exhibit critical thinking skills and be strong in solution orientation
  • Demonstrate initiative, be conscientious, and provide complete follow-through on all aspects of responsibility
  • Must be flexible to change and adaptable in work responsibilities
  • Strong verbal, written, and organizational skills
  • Have a 'team player' spirit and the ability to work well within a group/team dynamic
  • Proficiency with MS Office software required – possess expertise in Excel
  • Secondary language is a plus

Your Journey With Us:

  • You will speak with HR to get to know yourself and company culture
  • Meet with Flagship Manager and Country Manager to assess your fit for this role
  • Have the chance to meet with some of the Maison's Key Leaders

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