Fitness Sales Consultant

7 days ago


Melbourne, Victoria, Australia Good Life Health Clubs Full time
About Goodlife Health Clubs

We are Australia's premier, privately-owned fitness organisation, operating 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia. Our mission is to move people to achieve great things.

As a service provider and employer, our goal is to empower individuals throughout Australia to live the Goodlife by providing industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutions.

The Opportunity

Member Support Consultants play an essential role in building and maintaining a thriving Goodlife Health Club membership base. They are responsible for helping thousands of people become faster, fitter, stronger, and happier versions of themselves.

The role involves achieving membership growth goals through proactive sales activities and retaining existing members through exceptional customer service. Member Support Consultants are experts in all things Goodlife, seamlessly switching between sales and lead generation, providing outstanding service, and proactively communicating with current members to enhance their club experience.

Responsibilities
  • Contribute to club sales budget using sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
  • Achieve the required number of lead contacts via telephone to maximize sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create positive and personalized member journeys
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs
  • Regular service calls to new and existing members
About You
  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life and help them succeed in their goals
  • Solving problems and overcoming obstacles
  • Outstanding communication abilities to listen, understand, empathize, and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes
What We Can Offer You

A career in the fitness industry offers a unique opportunity to positively impact the health, well-being, and confidence of people across your community.

We offer:

  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
About Fitness and Lifestyle Group

We are the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.

We support over 585,000 members across 319 locations in Australia, New Zealand, and Southeast Asia, empowering them to lead healthier, more active lives.


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