Operations Audit Team Supervisor
7 days ago
Company Overview:
McMillan Shakespeare Limited (MMS) is a leading organization in the employee benefits, fleet management, and disability support sectors, employing approximately 1300 individuals across Australia and New Zealand. Since our inception in 1988, we have been pioneers in salary packaging and have evolved from a small family-owned enterprise to a publicly listed conglomerate.
Role Overview:
The Operations Audit & Compliance Team Leader is responsible for overseeing and coordinating all internal and external audit activities essential for the Operations division within Maxxia and RemServ.
This position serves as the primary liaison with the Client Engagement and Strategy team, ensuring effective management of key employer assurance initiatives and adherence to critical contractual obligations affecting GRS Operations.
Key Responsibilities:
- Drive the enhancement of audit management capabilities within operational sectors while collaborating with GRS operations teams to ensure compliance and preparedness for all audit activities.
- Maintain awareness of audit outcomes necessitating changes in GRS operations and collaborate with operational leaders to implement necessary adjustments across personnel, processes, or technology.
- Partner with contract managers on major contracts to ensure support for employer assurance programs and manage any operational changes, identifying impacted business areas and the urgency of these changes.
- Develop and sustain stakeholder relationships across various MMS divisions, including Tax and Compliance, Client Strategy and Engagement, and Business Systems.
- Engage effectively with external stakeholders to ensure business needs are met, challenging them when necessary to achieve optimal outcomes for both clients and the organization.
- Lead a team to meet collective and individual KPIs, encompassing operational, customer service, and, where applicable, sales metrics, while conducting regular one-on-one and team meetings to foster a high-performance culture.
- Oversee workflow and real-time task allocation, monitoring productivity and quality assurance as needed.
Qualifications:
- Proven ability to cultivate productive relationships with key stakeholders.
- Demonstrated proficiency in analyzing numerical data and complex information to fulfill required tasks.
- Exceptional written and verbal communication skills.
- Capacity to perform under pressure, meet deadlines, and manage time efficiently.
- Ability to engage with and manage stakeholders to achieve desired outcomes.
What We Offer:
- A strong people-first culture.
- Flexible/hybrid working arrangements to enhance work-life balance.
- Novated lease benefits and discounts.
- 12 weeks of Paid Parental Leave and access to our Parents Portal.
- Exempt Employee Share Plan.
- Paid Income Protection Insurance under MMSG default Super plan.
- Access to a wide range of learning and development programs.
- Career break and volunteering leave.
- Access to Employee Assistance Program and annual flu vaccination.
- Lifestyle Rewards program.
As an organization committed to Diversity, Equity & Inclusion, we strive to create an environment where all differences are valued and respected. We encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse backgrounds, and those living with disabilities.
Please note that all successful candidates will be required to undergo background checks.
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Operations Audit
7 days ago
Melbourne, Victoria, Australia McMillan Shakespeare Limited Full timeCompany Overview: McMillan Shakespeare Limited (MMS) is a prominent organization with a diverse portfolio spanning employee benefits, fleet management, and disability support sectors. With a workforce of approximately 1300 individuals across Australia and New Zealand, MMS has evolved from a family-run business established in 1988 to a publicly listed entity...
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Melbourne, Victoria, Australia McMillan Shakespeare Limited Full timeAbout McMillan Shakespeare Limited: With a diverse portfolio of brands in the employee benefits, fleet management, and disability support sectors, McMillan Shakespeare Limited employs approximately 1300 individuals across Australia and New Zealand. Since our inception in 1988, we have pioneered salary packaging in Australia, evolving from a modest family-run...
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