Access Channel Manager

Overview

SOMFY is the preferred partner for window and door automation. We are a French, family-owned, independent group with 50 years of leadership in home automation and a commitment to innovation, well-being of our employees, diversity, and inclusion. We operate in 58 countries with eight production sites and 17 R&D centers, and we support internal mobility and skill development for our 7,000 colleagues.

Responsibilities

• Channel Strategy development: Support and deliver the BFT Access strategy by identifying the most relevant and profitable market access strategies, including distributors, fabricators, and installers.
• Collaborate with the GM, Marketing Manager, and other stakeholders to proactively prepare and implement the Access Channel Sales Plan, including product launches, promotions, partnerships, deployments, and other sales initiatives.
• Relationship Management: Build, develop, and manage relationships with prospective and existing customers within the Access Channel to drive collaboration; gather feedback on customer needs, market trends, and product improvements using Salesforce CRM; advise on forthcoming product developments and promotions; ensure end-to-end customer service from quotation to order payment.
• Performance Tracking: Grow the business to achieve defined sales targets and profitability margins; define KPIs to assess channel partner performance; establish a customer review process and ensure regular visits and transparent reporting via Somfy tools (e.g., Salesforce).
• Market Research: Analyze competitor strategies and market positioning; gather insights from customers and partners to inform positioning and product strategies; stay updated on industry trends and technological advancements.
• Training and Support: Provide services to customers in the Access Channel on product use and maintenance; develop onboarding programs for new channel partners; ensure prospective customers are engaged with samples or catalogs and informed about pricing and availability.
• Team Management and Development: Manage and support Sales Representatives and Business Development Executives within the Access Channel; provide day-to-day guidance, development, and performance feedback; recruit and retain staff as needed; lead by example and uphold company standards."
• Sales Forecasting & Reporting: Analyze sales data and trends to create accurate forecasts; prepare regular reports to inform planning and decision-making; report on quantitative and qualitative performance within the Access Channel.
• Budget Management: Manage budgets for channel activities with the marketing team; conduct cost-benefit analyses of channel strategies and initiatives.
• Other duties: Represent the organization at trade exhibitions, events, and demonstrations; perform other ad hoc duties as assigned.

Qualifications

• Experience: At least 5 years of experience in sales and territory management within a technical consumer durable channel with a proven sales track record.
• 3 years of sales team management.
• Education: Degree qualification.

Skills and Knowledge

• Ambitious, self-driven, results-oriented with strong business acumen.
• Excellent communication, presentation, and negotiation skills.
• Interpersonal skills with internal and external stakeholders; comfortable networking.
• Ability to manage multiple tasks, prioritize complex objectives, and meet tight timelines.
• Strong organizational skills; able to work independently and under pressure; self-motivated and collaborative.
• Discretion with confidential information; professional business etiquette.
• Technical product understanding and terminology; proficiency with MS Office; knowledge of CRM tools (Salesforce).

Behavioral Competencies

• Committed to Somfy Oceania's Values in Action, Code of Conduct, and Ethics Charter.

Travel Requirements

• Frequent domestic travel and occasional overseas travel.

Required Languages

• Fluent in spoken and written English.

Additional Information

• Please mention your current and expected salary and notice period in the CV.
• The protection of candidates' personal data is a commitment of Somfy Group. Applications should be submitted via our secure system, not by email or postal.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales / Channel Management
• Industries: Automation Machinery Manufacturing

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