
Building Channel Success
2 weeks ago
**Become a Key Player in Our Channel Ecosystem.**
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely.
The successful channel manager involves building and nurturing relationships with resellers / partners, optimising performance, and ensuring that partners have the necessary tools and resources to effectively promote and sell our small business operating systems.
**Key Responsibilities Include:**
- Establishing and maintaining strong relationships with key reseller firms.
- Serving as the primary point of contact for resellers, addressing inquiries and providing guidance on products and services.
- Identifying growth opportunities within the reseller network and devising plans to exploit these opportunities.
- Analyzing reseller performance metrics and tracking sales results against targets.
- Providing insights and recommendations for enhancing reseller performance and overall channel effectiveness.
- Collaborating with the training lead to develop impactful training programs to enhance resellers' knowledge of our products and sales techniques.
- Ensuring resellers have access to up-to-date marketing collateral and resources to support their sales efforts.
- Managing expectations with banks while advocating for their needs in the product, risk, and operations organizations.
**Requirements:**
- Experience in reseller / broker channel management - B2B SaaS, Banking, Merchant Acquiring, experience selling to small businesses desirable
- Experience in relationship management of strategic partners
- Bachelor's degree in Business, Marketing, or related field
- 5years + of experience in relationship management, with a proven track record of success
- Exceptional communication, and interpersonal skills.
**Our Commitment to Diversity and Inclusion:** Fiserv is an Equal Opportunity Employer.
**Note:** Unsolicited resume submissions from agencies are not accepted.
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