Strata Claims Specialist

1 week ago

Sydney, New South Wales, Australia beBeeClaims Full time $70,000 - $95,000
Strata Claims Specialist

We are seeking a skilled and driven professional to join our team as a Strata Claims Specialist. As a key member of our team, you will be responsible for managing a portfolio of strata claims, providing exceptional customer service, and ensuring that all claims are resolved in a timely and efficient manner.

About the Role
  • You will be responsible for managing a portfolio of strata claims from initial assessment through to resolution.
  • You will provide support and advice to policyholders during the claims process, ensuring that they receive exceptional customer service at all times.
  • You will examine claim forms, policies, and endorsements to determine coverage and ensure that all claims are properly processed.
  • You will investigate claims by analyzing physical damage details and interviewing claimants, ensuring that all necessary information is gathered and documented.
  • You will set loss reserves and update them as necessary, ensuring that our financial position is accurately reflected at all times.
  • You will prepare reports by collecting and summarizing information, ensuring that all stakeholders are kept informed.
  • You will settle claims after determining liability, ensuring that all parties are satisfied with the outcome.
Key Skills and Qualifications
  • Exceptional customer service skills, with the ability to communicate effectively with policyholders and other stakeholders.
  • High attention to detail and prioritization, with the ability to manage multiple tasks and deadlines simultaneously.
  • Excellent verbal and written communication skills, with the ability to produce clear and concise reports and correspondence.
  • Previous experience in strata claims or general insurance, with a strong understanding of insurance terminology, practices, and conditions.
Benefits
  • Ongoing training and development opportunities, to help you grow and succeed in your career.
  • A supportive and collaborative team environment, with opportunities to build relationships and network with colleagues.
  • A competitive salary and benefits package, reflecting your value to our organization.
About Us

Crawford is a leading global claims management company, with operations in over 70 countries. We have been restoring and enhancing lives, businesses, and communities affected by disasters and catastrophic events for over 80 years.

We are committed to being an inclusive workplace that values diversity of thought, experience, and perspective. We welcome applications from Aboriginal and Torres Strait Islander peoples and individuals from all backgrounds.

Why Work at Crawford

We offer a dynamic and challenging work environment, with opportunities to make a real difference in the lives of our clients and colleagues. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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