Strata Claims Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeClaims Full time $98,765 - $123,456
Claims Consultant Job Opportunity

We are seeking a self-driven and enthusiastic professional to join our team as a Claims Consultant.

This is a permanent full-time opportunity with hybrid working arrangements, allowing you to balance your work and personal life.

About Our Culture

We value our people and hire for attitude and train for skill. We offer a supportive and positive work environment that encourages collaboration and growth.

If you are intrinsically motivated, have impeccable integrity, and possess a growth mindset, we want to hear from you

About the Role

This role involves managing a portfolio of strata claims, providing support and advice to policyholders, examining claim forms, and investigating claims.

You will be comfortable communicating with stakeholders and making rational decisions in a fast-paced environment.

About You

We are looking for an exceptional customer service professional with high attention to detail, excellent verbal and written communication skills, and previous experience in strata claims or general insurance (desirable).

If you are a people person, a problem solver, and passionate about continuous learning and development, this could be the perfect opportunity for you

Key Requirements
  • Exceptional customer service skills
  • High attention to detail, organised and highly skilled in prioritising
  • Excellent verbal and written communication skills
  • Previous experience in strata claims/general insurance environment (desirable)
  • Thorough knowledge of insurance terminology, practices and conditions (desirable)
Key Responsibilities
  • Manage a portfolio of strata claims
  • Provide support and advice to policyholders during the claims process
  • Examine claim forms, policies and endorsements, client instructions and other records to determine coverage
  • Investigate claims by conducting office-based analysis of physical damage details, interviewing claimants and comparing claim information with evidence
  • Set loss reserves and update when changes in circumstances become apparent
  • Prepare reports by collecting and summarising information required
  • Settle claims after determining the insurance carrier's liability
About Us

Our company is a leading provider of claims management services operating in over 70 countries worldwide.



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